Access Health Katy WIC Clinic

"I was there for the first time last week. The lady’s were very compassionate and help understand the process, and make me an appointment for Monday to take proof of income. I’m going thru divorce and I been a home stay mom for 3 years. The lady that help me yesterday looked nervous and seems she didn’t know what she was doing because she stayed my bank statement was not going to work because I need it one from the day before (Sunday) my statements renewed Saturday that was the reason I had the appointment Monday. She end up telling me I did not qualify for benefits when I do not have source of income, I been looking for a job that works my my kids schedule and it’s been hard. I am, running out of savings and I have less than she said on my bank account. She was very nervous because the supervisor was there and I don’t even think she evaluated right just to get me in and out of there quickly. I thank the Inter lady’s that where very compassionate and took all the proof I have to know I wasn’t lying."

"I’ve been coming here during my pregnancy and now after. I’ve never had any issues during pregnancy, I’ve always been in and out and the staff has been really nice. However, yesterday we had an appointment for 2:15pm and were not seen till 3:40pm. It turns out the employees had a meeting in the middle of the day leaving many unattended in the lobby for at least an hour knowing they had appointments scheduled. Not only that, but they also have their children with them who have short attention spans. When the nutritionist came into the room to ask questions. I told her I was irritated for the long wait and ready to go because my 9 day old son needed to eat. I told her that if they had a meeting scheduled, they should’ve been considerate of those who have appointments. She became defensive and asked for the name of the employee who told me they were in a meeting and stated they were not in a meeting and it had ended at 1:30pm. If that was the case, still why did it take so long? She then continued and gave me her unsolicited advice which I did not need or ask for about 10 minutes."

"I like the fact that we can wait outside without having to come in. It’s hard to keep our kids and stay still in a room so it’s better to have them in our cars. Everyone seem nice I always get great customer service. What to thank Gabby one of the nutritionist that was helpful on my last visit very knowledgeable and friendly, Elizabeth who greets us outside in a timely manner and the ones answering the phones very friendly over the phone."

"I came to wic with a lot of questions about lactation. They help me to understand the process, the easiness of be a lactating mom and explain me what is best for my daughter. Today I was there for my 3 months check up and the my give this amazing bottle that is going to help me to keep track of my water drink in. I love this because will help me to drink more water that sometimes I forgot"