CareNow Urgent Care - West Hildebrand

"Have been going here for years because I get seen within 15 minutes typically. I'm a nurse myself and seeing NP Crockett is always great because she is professional and understanding, she doesn't treat me condescendingly like some NPs at other clinics have. Honestly ALL the staff make this place great, from front desk to medical assistants, this place is top notch."

"Great experience front reception was excellent with being patient with all appointments and walk-ins. I was having issues with registration and she was able to help out and made the experience that much more pleasant. I recommend this facility to anyone."

"I like the speed that we were seen. The provider listened to all our needs and concerns. Everyone in our house is now on antibiotics for sinus infections, but she didn't give my high son any antibiotics for his green mucous and he is asthmatic. Also asked for an inhaler refill and didn't get that either. I got a doctor's excuse for 2 days off like I asked for (so grateful), but it didn't have return with no restrictions on it like the other urgentcare and ED did. So since all employers require this statement, I guess it will be an issue and a part of my decision to decide where I go to get treatment when I'm sick."

"The front desk personal was curtious. The nurse was patient and profesional. The PA took the time to listen to everything i had to say. He took his time and was very thorough. I have primary care but it usually takes weeks before I can be seen. I will definitely be back. My thanks to the entire staff."

"The PA was terrific but the business model is poor. No doctor, front desk personnel ( 4 of them) were too busy to answer phone after we left although the waiting room was empty. The clinic is clean and well equipped. We had an important question to ask after treatment. Im sure many people do. Being left hanging after an emergency is unacceptable. One of the front desk personnel said the phones had not been switched over although it was after 1:00pm The dollar amount should = professionalism"