Planned Parenthood - Planned Parenthood - Southeast 7022 South New Braunfels Avenue, San Antonio, TX 78223

"Excellent service. Shelby is very nice and professional-front desk receptionist. I will be returning!"

"Don’t come here just go to the ER, they charged me $280 for testing when testing is actually free (or only $100) in the ER. The medicine they gave me was $30 but at the pharmacy it’s $5. They lied and said I don’t have insurance (come to find out I do) when I asked them to look me up. Just go to the ER because they are dishonest and no one should be lied to about their insurance coverage and also heavily charged for treatment and medicine that’s pretty much free everywhere else."

"I have been going to planned parenthood for over 10 years. I went in for a procedure today and this location did everything to make me feel safe, in control, and welcome. It was a new procedure for me and all of the staff did a fantastic job explaining what needed to be done and also to make me feel like everything would be okay. I had a student learner who was well educated and did a great job performing her job! It was a great experience regardless of the procedure."

"I accidentally made an appointment at the wrong location, but they were happy to make me an appointment for the right location and I was seen here the same day. This was my first visit here and the location is very clean. There weren't that many people when I arrived but that quickly changed. Everyone was treated nicely though. I was asked my pronouns and preferred gender, and treated with respect. The only bother I had was the lobby was a bit small, easy to crowd, and doesn't have much airflow. The staff all had masks though, so that and the general high cleanliness gave me ease. But anyways, you're seen pretty quickly and they have people knowledgeable with insurance and referring. And considering I need extra help out of clinic: that's a major plus. I'm looking forward to coming here regularly!"

"I won’t say that the staff are rude because although they can be a bit forward, none of them are particularly rude to me. It’s just that when I was getting tested, I was given pills. The pills didn’t work, so they gave me the same pills. Again. They didn’t work so I got one more prescription, also with no progress. I stopped getting treatment from them because it didn’t seem like they knew what they were doing. I still get my birth control here though, I find it cheap and effective."