Metrocare Grand Prairie Family Mental Health Clinic & Pharmacy

"I am impressed with my treatment at Metrocare. Yvette is amazing and has helped me a lot working on myself."

"They really don’t take mental health seriously I’ve been trying to get more medicine for my brother and never answer I leave voicemails and call almost every day and I never get no response, places like this need to be closed down."

"they completely suck been begging for mental help for 4 weeks now . with NO HELP NO ANSWERS FROM MY DOCTOR “mya” and im to the point where im hit bottom . and the office people SUCK 100 percent with trying to help you in any ways . suppose to help people mentally ?! and all they have done is drained me . im tired of begging for help to get ignored"

"they always forget to refill the antidepressant. I always think maybe the pharmacist has to wait till insurance says he can have more but as it turns out, the psychiatrist never filled the Zoloft in the first place. So now I have a moody kid for the whole weekend and I can’t even leave a message hoping it’ll be done at 8am on Monday, I gotta call at 8am too!!!!"

"If I could give 0 stars I would. My daughter received services through this location and from the start it has been one of the most disappointing experiences we have had anywhere. Some counselors have communication issues and don’t update you on progress of your child..2 months of back and forth about the issue so we changed counselors only to find the “new” counselor was let go a week before starting sessions…over a month later I get a call from ANOTHER counselor saying she would text me link so that my daughter can get on zoom for her session..NEVER happened..here we are 2 months later and still absolutely no services for my child. I have tried calling numerous times but am always forwarded to a voicemail. I will be discontinuing my daughter’s services at Grand Prairie metrocare because of their lack of care and attention for their patients. They have absolutely no issue billing insurance on time and having people drive almost a hour to come in for 5 min appointments for nothing. My child has had services through metrocare for a total of 3 years now between 2 locations and we have yet to receive any kind of diagnosis. I’m convinced they merely concerned about making money from insurance and patients who deserve better. RUN and get services elsewhere!"