MyEyeDr. 2600 Harwood Road, Bedford, TX 76021

"Loveeeeee It!! Great friendly atmosphere, fast and easy service. Literally can’t make not one complaint. The lovely people that helped me was …. They were great!! Ms.Diana/ Ms. Sara Dr. Fee Mr. Ruben"

"I went in to pick up my new glasses. The clerk just handed me the glasses, never telling me the next step. I inquired about adjustment. She went into the room and adjusted the temple brought them back and told me to look down...ok, so the glasses where a little snugger so I left with them. However the glasses were not comfortable and my son even said they were lopsided. I called the store and was told to bring them back. Took them back, a male optician took them back to "the room" briefly and returned with the glasses, I put them on , he looked at them and said done. Needless to say I am not happy with this service. The people that work there are so cold and unhelpful. Is this a family operated office? I want to return the glasses for a refund and go elsewhere for my glasses."

"Went there for my 3 children's glasses. I told them to just give me the basics because my insurance does not cover specialty items as far as I understand---and then the assistant says 'good news your insurance covers everything.' So I said, great, and trusted that everything they were going to offer was paid by my insurance. Even when I said "no he does not need these special upgrades," the other lady had the nerve to guilt us by saying 'he is probably suffering at school without this." Then I even asked to take just the prescription to buy my frames elsewhere and the female doctor flat out said "she needs special lenses that you can not order online." And this was after she said 2 of my kids need special costly eye therapy. AND THEN we get a bill for $65 for each child because guess what-- "our insurance did not cover some items." No wonder the sign on the wall states a guilt message of "eye care does not cost as much as your cable or cell phone" how weird is that. On a teacher's salary already paying a dozen of extra bills, I don't like this vibe at all. Kids go through glasses a lot and the cost already adds up. If you need to go to this location --- definitely call your insurance company before buying whatever they try to sell you. I won't be going back."

"I visited this office for the first time today. The customer service was exceptional. Aubrey greeted me with a happy face and was very informative throughout the process. Shay and Ruben helped me with ordering my contacts and understanding all of the services provided. Everyone was extremely helpful, informative, professional and pleasant. I will be switching my family from their current eye dr to here!"

"The only reason they get two stars is for the doctor she is super sweet and helpful. The front desk staff are not friendly. My biggest complaint is that when I bought my year’s worth of contacts last year they told me don’t open them all if your RX changes you can exchange the unopened boxes. I had two unopened boxes for each eye. My RX only changed in one eye. At first no one could help me because only a manager does exchanges then the doctor helped straighten that out. Next the lady told me to exchange them I had to buy a year supply for each eye. I told her I still had two boxes for the RX that did not change. She stated that didn’t matter. I explained it was ridiculous that I had buy a year’s worth for the Rx that didn’t change giving me a year and a half supply for one eye. When I originally bought them they did not say both eyes had to change to exchange the unopened boxes. Don’t go here for contacts it is a scam."