NextCare Urgent Care 3308 East Main Street, Alice, TX 78332

"The staff were very nice and helpful... Did not feel the shot.. will go back if I need to go.."

"It was easily the worst care facility I have ever been to. I went there as a walk in to get a physical for my child that shouldn't take more than 20min. To be told they were not doing walk ins that day and I'd have to schedule. So I figured I could kill some time and come in and get it knocked out quickly. I show up to take an hour to get called back to a room and them wait in the room for another hour until I had enough and walked out. Ridiculous. Thank God I didn't truly need urgent care."

"It went awful. My throat was my main concern and they didn’t even check it. They stated that I needed ibuprofen and didn’t even put it on the list of medications. They ran us off due to them closing even tho we were waiting for an hour. They asked if I needed a work excuse and didn’t give us that either. Definitely a bad experience for what we paid. Then we tried to walk back in once we got to the car and they had already locked the door and wouldn’t answer. Overall bad experience."

"I made an appointment Sunday 8:00 AM, I waited 45 minutes for the provider. He was great. The room was extremely dirty still from the day before, trash was overflowing floor was covered in spills. Overall the appointment went well. I had an allergic reaction to the prescribed medication, called Sunday. Never received a follow-up, I called and spoke with the receptionist 3X's Monday, no follow up. Again, Tuesday I called 2X's pleading for a follow-up or change to the prescription. I CAN'T BELIEVE ANY MEDICAL PROFESSIONALS WOULD HAVE ZERO FOLLOW UP. Now, 78 hours later, you called in a prescription to CVS. You have my contact information, yet still fail to bother contacting me directly. How is this okay? I am going to be following up with your corporate office for that answer."

"Very quick very professional prescribed the right treatment my severe ear infections symptoms were gone in 2 days. The only problem I had was I didn't take my Blue Cross Blue Shield HMO gold plan. But they were reasonably priced. I would recommend them to anyone else that needs Urgent Care"