Direct Auto Insurance

"Ms Rachel was super nice and provided excellent customer service. She was very nice and responsive and helped me out so very much:)"

"Rachel at this location was both very polite and helpful when setting me up with my insurance plan. She even laughed at my (not so funny) jokes! Thanks to Rachel and direct auto."

"I just had one of the most amazing experiences over the phone with Mis Rachel. She seemed like a very sweet nice lady and gave me one of the best guest services I've ever encountered. Thank you for everything you did for me Mis Rachel and I hope you have the best day ever!!"

"*****Excellent customer service: Alice goes above and beyond to provide exceptional customer service, ensuring that I felt valued and well-taken care of. She was very warm, friendly, and easy to communicate with, fostering a positive and supportive environment for me her client. Thank You Alice."

"I hope this is the right location, but I’d like to give a huge shoutout to Rachael C. I called my local Direct Auto in New Braunfels, Tex towards the last hour of the day on Saturday. I guess no one was there but someone picked from another location which I found out towards the end of my call. Rachael did not only log back in to her system, but was very courteous and informative about my options for car insurance. She walked me through all the steps and options without any hesitation or being expeditious. She was calm and very well mannered. Just want to say thank you for all your help in my time of need to getting insurance and being covered so I could get back on the road! Direct Auto has a keeper here!!"