Pediatric Practice Association

"Very good clinic they do not run by appointments which is good for me I can take my baby when needed. Early mornings seem to be when it is the most busy and wait can be up to 2 hours long. Best times are after lunch or later in the afternoon. They do need to update their hours though because on door and the phone the hours are wrong. On Saturdays they are only open till 3 instead of 4 and on Sundays they are closed."

"Terrible service! Wait time is ridiculous every time I go so I called in advance to see if my daughter could get the meningitis vaccine and lab work done the same day so I wouldn’t drive 30 minutes and they said yes. I get there and after waiting over an hour they tell me they didn’t have the vaccine and they had no blood tubes for the lab work!!!! THAT IS WHY I CALLED AND SPECIFICALLY ASKED BEFORE GOING!!!"

"Front desk staff is always unprofessional. Every time I’ve gone to the clinic the staff is sitting around laughing even when there’s a ton of cars waiting outside. I’ve yet to meet a friendly staff member. Wait time is ridiculous! You wait 2 hours for a 5 minute consolation with a PA. They don’t check in with patients. The only reason we stay at this clinic is because Vero is an amazing PA."

"Giving one star just because the PA’s are good. Front desk staff SUCK, all of them. Rude and dismissive. Also, how does a pediatric clinic doesn’t have a designated room for breastfeeding? They could do so much better, I wish their staff knew what manners are."

"Excellent Drs, except receptionist in front expect for clients to let her know what the copays are instead of doing her delegated roll."