Office Depot,

17711 Tomball Parkway, Houston, TX 77064

"This place is not customer focused in terms of delivering on their customer promise. I tried to return an item that I paid for in excess of $400 with a receipt in addition to purchasing an additional 3yr warranty . Only to get the run around and be told I cannot take back the item after a year because I do not have a Box! But I have a receipt with matching serial number, Makes absolutely no sense at all. I cannot believe that a paying customer with all the proper documentation will get little to no help from such a big “business focused company”. My time is just as valuable and as a business owner I do not have time to keep taking the item in the store , calling warranty numbers that are no longer in service, nor do I have time to waste on the phone with Office Depot. This is by far not what I expected from Office Depot. I am Highly disappointed!"

"This store employees don't care about thier jobs and are not helpful at all. They gave me a defective chair and did not want to be bothered with me at all. The employees seem like they hate thier jobs."

"Patrick and Jessica are the best!! They went out of their way to help me. Office Depot is so lucky to have them as their employees. Thank you again Patrick and Jessica."

"I came in to laminate some items for work. Keep in mind that my wife could have done the job for me but I didn’t want to bother her… Rachel was absolutely fantastic in helping me figure out the best paper and laminate needed. She was still in training but I know from years of management, she is a keeper and a true gem. Don’t hesitate to stop by and see her, she won’t disappoint!"

"Appreciate the service at Office Depot @ 249 & 1960. Teresa took care of exactly what storage boxes I needed as the ones online were no longer in stock. Appreciated this very much!"