Frontera Pediatrics

"I have to say medical staff is incredibly polite and helpful we Love Mrs.Edith she answers all of our questions and concerns."

"We love going to frontera Pediatrics , the staff is so kind. We love Dr Faz he is very thorough. We love Mrs Edith she is very kind and always makes times for all of our questions she makes sure that when we leave the visit we are satisfied with our questions"

"Absolutely unprofessional customer service by the front office personnel. We had already heard rumors about some very bad service from different people but we tried the clinic out based on a family member's recommedation, nonetheless the rumors turned out to be correct. I do not know how such discourteous women are allowed to work in a pediatric clinic. On the other hand, the medical personnel were actually pretty nice."

"Absolutely rude/unprofessional staff they have! Especially front office, the woman who sits at the front window with glasses. The supervisor was very helpful as for the lady with glasses, was not. Instead of helping me and being understanding about me not being there 30 minutes prior to my 10:30 appt. she was going to reschedule me for a different day. I live 1 hour away from Del Rio. And driving back the next day would have not been an option. But Brenda was very sweet, and understanding! Also they are breaking Hippa violations. There was another patient chart in my room, and when I told the medical assistant about the chart, she said "eh it's okay. I'm trying to get them out of the way!" Which upsets me because what if that were my children's chart!? Only reason I'm returning is because the doctors are so kind! But for staff there might be problem sooner or later."