Walgreens

"Had a terrible experience with the manager Val Ryan at this store. We have sick people at home and we've used same day delivery from this store multiple times. Today we placed an order at 4pm that was scheduled for 6pm and it never arrived. When I called the store Ms. Ryan was misinformed and stated that the store didn't offer same day delivery. I explained I was looking at the website and it clearly showed that option. I had placed multiple orders. The staff were rude and said "I must be tripping" and refused to assist. Immediately after our call the store cancelled my order. I called Walgreens national support and they apologized repeatedly and were very surprised that a store manager wasn't aware of same day delivery which is placed through their own website. I called back and first Ms. Ryan hung up on me. I called again, explained that I talked to national support and confirmed they offer delivery. She continued to argue and behave rudely. Never once did she apologize or seek to make things right. I have sick people at home and trusted Walgreens to provide a delivery. We won't be making that mistake again. Shame on your Ms. Ryan. Walgreens deserves better."

"As a medical provider never call a prescription into this pharmacy. They have no respect for your time and continually transfer you onto another hold."

"Walgreens is my trusted health and convenience store! It's always well-stocked, and the staff is friendly and knowledgeable. From prescriptions to everyday essentials, it's my one-stop shop. ⭐⭐⭐⭐⭐"

"We went to pick up a prescription that is regularly field every month. The pharmacy had it but we had to wait in line three times. Second when they called our names saying it was ready. There was a discrepancy in price due to the fact that the technician chose the wrong coupon for the copay we were expecting they adjusted everything we stood in line again. However I can't imagine someone who's very ill leaving the doctor's office to come in there and dealing with those kind of wait times. It would be good if the employees were more prepared to deal with people who are not feeling well and more, empathetic, and quicker. You know what's social distancing it's not good for an ill person to have to wait in the waiting area. It exposes the other customers to unwanted terms and illness."

"Evening store manager very rude and definitely unprofessional. I had son in law pick up a $194.64 order, mainly prescription but a very few other things. When he got home later that evening with my order the cokes were left out , I placed order so son in law didn’t know what all was in order. I called and manager said order had been picked up. I tried to explain and she talked over me. She acted like I was making it up about not receiving $8.00 cokes. She would put some cokes at counter and we could call for curb service. I said that is a joke and could I get a refund and I’d just get my cokes at Kroger. She said no. Live and learn."