El Paso Heart Center - A Providence Physicians Partners Practice

"No one answers the phone!!!! And the machine is full. How can a medical office be run in such a manner. DON'T USE THIS DOCTORS. They obviously don't care about their patients."

"Nobody answer the phone. You hear only music and a machine voice. Also, their mailbox cannot accept messages because it is full!!!!!!!!"

"Been on the phone trying to get through to anyone. No luck at all. The Doctors discharged me from a procedure with no pain medication. After they acknowledged the mistake they sent me new medications and when I went to pick them up at pharmacy it was the wrong one. I had appointment today and they cancelled without letting me know. Still no answer. Still in pain. I am a registered CMA and Phlebotomist. I gave them the benefit of doubt at least three times but now I have to speak up. Their post procedure patient care is horrendous. And the office is very disorganized. I put my life and health in their hands and now I feel like I’m regretting it. Don’t let it happen to you. I would look elsewhere for care. That’s what I’m doing right now."

"Unpleasant experience. First of all they book everyone between 9-10:30 and have you wait until the doctor shows up. That could range anywhere from 12-1 pm. Staff is unprepared once you get there unaware if the insurance company is going to take care of the visit."