California Closets - Houston

"I absolutely love my new closet system. Wish I had done it years ago! Jessica at The Woodland’s location was very knowledgeable, and had was able to work up the design very quickly."

"Dayna was our design consultant and did an excellent job of making the most efficient use of our very small closets. Miguel and Gerardo worked quickly and efficiently to put the closets together. Everyone was extremely professional. We could not be more pleased with California Closets, and highly recommended them."

"The closet looks good, but they built it with the wrong measurements, I haven’t been able to utilize all the pieces that we bought, and they have taken two months to come back and fix it. on the day scheduled to fix the closet I waited for them to arrive and eventually they called me saying they could come, they had mixed my name up with someone else and weren’t prepared to come on the time and date we had scheduled for weeks. Good quality products but overall very slow to fix any issues once they install the closet which is pretty disappointing considering the price we paid"

"Service was excellent from initial call to final installation. It took two days for the bed and the closet but the two installers were polite and respectful. Now I have an issue with a drawer that came apart and it f the installer comes today to fix it, my five star remains. But will update! The unit is lovely to say the least. Update: repair done quickly and efficiently. Very happy!"

"This company is a total joke, stay far away from these crooks, you've been warned! Their prices are above average, so I thought they would have good customer service and do a decent work, but boy I was wrong! I worked with Christy, and during our initial discussions she claimed that she would be the "project manager" for the duration of the project and would answer all inquiries. However, after few phone conversations, she had the audacity of telling me that she has already spent enough time with me discussing and changing the design, as if she was doing me a favor quoting the work. This is when I should have walked away; I had other companies come over several times and were very patient discussing in great details the project with me. The day of the installation, they did not even called me ahead of time to let me know the technicians were on their way. Once the job started, the technicians noticed some parts they brought with them were wrong and gave me few options to proceed. I called Christy but as expected she did not answer my call and send me a text message way later, after the problem was already solved. At the end of the day, the installers claimed that one garage was complete and the second one would need another visit to complete. For over a week and a half, no one contacted me nor provided an update about their return. The slatwalls in the first garage are falling apart, their hooks are way too long for the hand tools, the wall above the shoe racks has scratches everywhere, the dimensions of the shoe racks are wrong, they even forgot to leave the basket I had ordered! Just look at the attached pictures. They also could not explain how to mount the bicycles on the track wall. When they finally decided to contact me, it was to ask if they could charge my credit card for the remainder of the invoice! My advice: NEVER EVER hire California Closets; find a better company, there are plenty out there like Closets by Design, The COntainer Store, or Closet Factory."