Apple Oxmoor 7900 Shelbyville Road, Louisville, KY 40222
About the Business
Apple Oxmoor is an electronics store located at 7900 Shelbyville Road in Louisville, Kentucky. At Apple Oxmoor, you can receive personalized assistance from a Specialist either online or in-store. From setting up your device to troubleshooting issues, Genius Support is available to help you with all your Apple needs. The store also offers sign language interpretation services through an on-demand video service at no cost, with in-person interpreters available upon advanced request.
In addition to shopping for the latest Apple products and accessories, customers can also get expert advice in person and have their purchases ready for pickup the same day. Trade in your eligible device for instant credit or pay monthly at 0% APR with Apple Card Monthly Installments. The store also offers expert service and support at the Genius Bar, as well as free sessions to help you learn more about your Apple products.
Apple Oxmoor is committed to sustainability, with plans to go carbon neutral by 2030. Visit the store today to experience the best of Apple technology and support.
Photos
Location & Phone number
7900 Shelbyville Rd, Louisville, KY 40222, United States
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"I would not even give this store one star. We walked in this morning. It is my sons birthday and we were looking to buy some headphones. There were more employees than customers. Jim came over and started helping us And was amazing until he was interrupted by “Ryan” his team lead who came over to remind him that he had other customers. Even though he was in the middle of helping my son & husband. I never go to apple and have always known the one thing about apple is that the customer service is ALWAYS exceptional. I was proven wrong today. When we walked in I wondered if we were invisible. Then later after Jim came over to help he was alerted he had 2 other customers to attend to, my husband and son left the store. I went back and asked to speak to the manager. Who happened to be Ryan who was previously so rude to my husband and son. . However we will never come back to this store again. There is nothing worse than to be a customer and to be completely dismissed & ignored."
"I wish I could give this location 10 stars. I had an appointment and was promptly served. Unfortunately, my IPAD stop charging and I had given up hope. ALEXIS would not stop trying though. The first few times she tried, it just wouldn’t charge and I was beyond sad. She kept cleaning my iPad until she got it to come on. She walked me through the ICloud backup procedure, sold me a new charger and sent me away with a smile. ALEXIS SAVED THE DAY and I couldn’t be more pleased with that level of Customer Service."
"All the staff I dealt with were very nice. Don’t think you can get in and out quickly. They said they were kinda slow that day, but the staff were jumping to help multiple customers at a brisk speed."
"Stopped in to get my new iPhone during the launch day. Everyone was very nice and very organized with great friendly service. It’s what I would want from Apple. I really enjoyed the atmosphere also and the manger just pumping up employees."
"I usually enjoy going at the store because all the time representative help and solve the issues. Today o went to pick up my IPhone 13 Pro max order, and it was smooth. Representative was helpful and knowledgeable. Store has plenty of space and it looks fantastic from inside. Today they were not fully staffed but still did nice job."
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