Palace Inn Louetta 5019 Louetta Road, Spring, TX 77379

"The receptionist lacks any customer service skill, no greeting, very soft spoken, and hard to understand through the separating grill and barrier. Also at the time of payment they demanded to know my credit card PIN over the grill. It wouldn’t be a problem if I was allowed to enter the PIN directly into the POS machine. Instead of disclosing my PIN i was given the option to pay in cash. This was inconvenient."

"Rooms are spacious, but the doors if not closed a certain way will easily open without keycard. Sketchy people hanging around asking for lifts & money. People smoking so much weed in the rooms that you'll get a contact high. Wife did not feel safe after 2 nights, so we left. Do NOT recommend."

"I've read the reviews and I'm convinced none of them stayed in room 207. The one directly next to the steel pipe factory that operates 24 hours a day. The workers listen to loud vulgar music and their gas powered forklift seems too not have a muffler. I couldn't sleep from constant metal banging noises. The phone in the room didn't work. So I googled the number and called the front desk to change rooms, they said no rooms available. Hard to believe since the parking lot was empty."

"Overall worst experience. The front desk was decent, very stale. When I checked into my room, needing updating big time. Phone was broken, asked for a new one. No iron or board, needing request. The bed was comfy but stained sheets & burns, I physically took off the sheets and slept on my jackets. Smelled like full weed all outside. Towels were also itchy, bring your own towels!! In the end, you get what you paid for. Stay at your own risk. Never will book again. The only plus was the fact it was on Louetta, which meant easy access to anything."

"For the price and location, I absolutely loved the hotel. When I walked into my room, it appeared lovely. 15$ extra per night for smoking rooms and although not dog friendly they gratuity allowed both of my service animals without hesitation. After the drive from Colorado, I was knocked out and slept well. Then morning came and I saw the room was not clean and the first roaches I let go because of location, It was Houston... then another one and another one, and it was simply because of not deep cleaning upkeep /maintenance. Deep cleaning has got to happen and they could easily get more better reviews."