The Vape Shop,

7556 Farm to Market 1960 Road East, Humble, TX 77346

"I explained to an employee exactly what I needed. She sold me the wrong charger. I contacted the store and spoke with the owner and told him what happened and that I needed to please exchange for the correct one. When I tried to return the item at the store, the employee called the owner. He got absolutely violent on the phone and cussed me. He refused to do an exchange or refund. It had not been 48 hours since the purchase and I had my receipt. He told the employee to make us leave the store and that he was calling the police. I also have a witness…Another customer that heard and saw everything. Please do not shop at this store. It was absolutely wrong to talk to or treat a customer this way. I never leave negative reviews about anyone. I will not ever return to the store. I will tell everyone I know not to shop here. I am going to slay this business on every website that I can find. I’m also turning him in to the Better Business Bureau and going to dispute the charges with my bank. Nobody treats customers like this! I also feel sorry for the young lady that works there. I also cannot believe that anyone would talk to their employee like he did."

"Nicole was AMAZING. Very knowledgeable, very friendly. Showed me some things I wasn't even looking for and I made an extra purchase. Great rewards program too. Highly recommend making this your 1st smoke shop stop."

"this is the best smoke shop known to man! they have a bunch of different items! everything you could possibly want in a smoke shop, they have! great customer service, very sweet employees, clean shop! they also have a great rewards program, that you can’t miss out on! love this shop!!"

"I recently visited this smoke shop and was blown away by the level of customer service I received. The staff were incredibly knowledgeable and helped me find exactly what I was looking for. The store had a wide selection of products, including a great variety of high-quality smoking accessories. The prices were also very reasonable. Nicole was a very very big help as a whole"

"Great customer service , been coming here for a year they always give me great pricing love all the workers ."