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Hilton Garden Inn San Antonio Airport
12828 San Pedro Avenue, San Antonio, Texas, United States
About the Hilton Garden Inn San Antonio Airport
Hilton Garden Inn San Antonio Airport is a premier lodging destination located at 12828 San Pedro Avenue in San Antonio, Texas, United States. Situated near the airport, this hotel offers convenient access to the city's attractions and business centers. The hotel features modern and comfortable rooms, a fitness center, an outdoor pool, and a restaurant serving delicious meals. With its excellent amenities and friendly staff, Hilton Garden Inn San Antonio Airport ensures a pleasant stay for both leisure and business travelers.
Photos of Hilton Garden Inn San Antonio Airport
12828 San Pedro Ave, San Antonio, TX 78216, United States
Reviews of Hilton Garden Inn San Antonio Airport
"I reserved The king size bed with whirlpool tub for my 1 yr dating anniversary. I was very amused by the look of the place just soo open. The room however was a pretty big letdown. The jets in the tub never work and there was dirty towels left in the room. The bed was comfy though and Location with the atmosphere was the only thing saving this 3 star review"
"Terrible. I can’t believe this hotel carries the Hilton name. The only thing good about this property is its convenient location. It is old, rundown and in need of a full renovation. There is an indoor pool in the center of the building so the entire place seems damp and humid and smells like chlorine (not in a good way) the pool itself looks disgusting with its foggy water. My room was very dirty and run down. There were chips, dents in the walls and they were dirty with who-knows-what visibly smeared on them in multiple locations. In the bathroom, the sink didn’t drain properly. It smelled bad and there were small bugs coming from the drain. Disgusting. There was also a lot of mildew visible in the bathroom. The toilet had some kind of rig, external plumbing which made a lot of noise when flushed. The window coverings were torn and in bad shape. The furniture was very dirty as well. The desk chair had holes in the mesh seat. There also seems to be a lack of security. The first night there was a non-employee, random guy knocking on doors around 10pm I didn’t risk opening the door to see what he wanted. Super disappointed in this hotel. I expect consistency in quality from the Hilton brand. This is the second time I’ve experienced this issue. I’m very hesitant to continue booking with Hilton."
"Horrible!!! If I could rate a zero I would, from the start the front desk person was rude and had an attitude. No eye contact just kept looking down at her phone while I was talking to her. we got there and the first room had a horrible smell from the carpet. So, I immediately went to the front desk and asked for another room. The second room was even worse, carpet wasn’t clean then there was broken tiles along the tub my husband went to the front to notify them that it was dangerous and someone could cut themselves. The manager claim the hotel was fully booked, her attitude was worse then her staff. They said they reported the bathroom issue and someone would come and fix it. Guess what!! They never came during our stay. Third the rooms are cleaned every two days and you wonder why they smell and have small bugs everywhere. We got cleaning products and spray. I wouldn’t recommend this hotel to anyone ever!! Which the do allow pets. Very disappointed because we we’re just here in August and it was very different and cleaner. Truly sad customer service!!"
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