Ingram's Water and Air Equipment

"Ingrams service consistently exceeds my expectations. My most recent order was for a pair of small components that required looking up a old invoice and verifying compatibility. Parts agent Rachel handled my call perfectly and the total cost of the order including expedited shipping was less than if I'd ordered through Amazon. Love these guys"

"24k BTU MrCool DIY Ductless Wall Mounted Air Handler - 4th Generation 240v. Salesman Eric was outstandingly helpful and informative; the system was a breeze to install. Had my shop comfortable and then some in very short order."

"From Tammy with whom I contacted first to Steven who shared important insights to succesfully select and make work the best option of Smart Thermostat for the MrCool heat pump I had bought from Ingram a couple of years before , you can tell these people take pride on what they do. They are assertive, polite and knowledgeable. Customer service is a skill that many companies leave on the hands of "screen prompt readers", not this company. I hope I do not have to get customer service but if I have to, I know I will be on great hands to find guidance and solutions."

"Called back quickly, very good help, an asset to your team. Can`t say the same for MR. Cools warranty dept. 11 days to get me a warranty board replacement on a new install, unit did not work from beginning."

"I'm a remote, online customer. This is the only place where I could easily order my custom list of parts. All other sellers were forcing me into ordering pre assembled sets that don't really fit my needs. I had some questions and had a great experience with the customer service to get them answered. Shipping and delivery was great too. I'll definitely order here again!"