OYO Hotel San Antonio Lackland Air Force Base West

"great for the price got a great deal for 2 nights. Room 258 needed a lil work but was decent and overall clean. Staff was nice and mind their business. Pool was a lot of fun for the kids. Location is nice alot of restaurants in the area and a HEB. Would definitely book again."

"This stay at OYO has been a wonderful blessing!!! My husband had a few weeks of being in limbo over at the Chapman Annex, and this has been perfect for that time! He doesn't have to drive far and the Lackland base is literally across the fence! It has been such a safe, comfortable environment. The room/facilities are very basic, simple, and humble but clean and just what we needed!! The staff was SUPER friendly and helpful! The cleaning ladies were so kind and helpful! Also, the maintenance guy was very personable! If you are looking for fancy, this isn't for you, but if you are looking for clean and affordable....this would be perfect! I saw in the comments that someone mentioned not having hot water...we had the same issue, but learned that we could turn on the sink hot water and shower at the same time and the hot water would come out. It just took a few minutes to warm up. This would be perfect for anyone military on a budget! They were very gracious to us as well as being very welcoming of our puppy dog. We were very thankful for the time we were able to stay here!"

"We came to San Antonio to visit and mistakenly thought this would be a decent spot as it is near the base. We came and immediately were asked for a “cash only” deposit in case of damage or staining in the rooms. No problem but I specifically asked for a receipt as none was provided. I thought perhaps the deposit was a good thing, must keep the rooms up although still leery about the cash aspect. Upon entering, the floor was soft in spots, but the entire ceiling was falling in. See attached pictures. Upon calling corporate the response recieved was I’m sorry it won’t happen again. Of course it won’t because I would NEVER stay in anywhere like this again. STAY FAR AWAY FROM OYO!! 0 stars!"

"If you’re looking for a cheap place to stay close to the Lackland AFB, go somewhere else. I made the mistake of not reading reviews before making a reservation. The lady upfront didn’t seem to know what she was doing. My original room 123 was roach infested, the room was dirty, the bathroom wasn’t cleaned. I complained and was switched to a different room 126 that room was also roach infested and dirty. I reserved two rooms one for my parents and one for myself. My parents original room the ceiling in their bathroom was caving in so they were moved to a did room. My parents weren’t in the room long and my mom developed a rash from laying in the bed. Upon inspection there was little black clumps that looked a lot like bedbug poop. I would not recommend this establishment to my worst enemy. I called and put in a complaint. They don’t want to return mine or my parents money. We will be making a claim with our banks and making a report to the health department. Do not come here this place is nastier than the streets."

"I have stayed here 3 nights per week all of August. Overall, it's rough. There is no coffee maker, holes in the walls & ceiling, warped floors. If you don't mind waking up in the middle of the night to slap roaches crawling across your face, then it's not so bad. During that time, only one half of the building has hot water. Every time I stay on the side that faces the Air Force base, the water is cold. The worst part is that they do not honor their agreement when you have a pre-paid booking. The receptionist told me the price of room was too low and cancelled my reservation DESPITE having an email and phone confirmation that booking was confirmed and paid for."