Quest Diagnostics 8850 Six Pines Drive, The Woodlands, TX 77380

"Previously I've had fairly good experiences but my doctor told me they have been slipping lately and gave me print outs since they are not following the doctor's requests and doing all those requested tests. Today I signed in, and later saw on their malfunctioning screen that there's a list of people, my name wasn't on the list. I signed in again and it still wasn't. Because they don't have a person helping, just a tablet kiosk, I had to wait and ask someone that came out to call for other people. They then said I'd have to wait another 2 hours after that initial hour. That is insane for fasted testing. They should have fit me in but clearly they care less their technology failed. I'm requthat my doctor just find a new testing facility."

"I wish I could remember the name of the nurse who drew my blood. She was wonderful and put my mind at ease! Please give her my sincere thank you if you can cross-reference my file with her name!"

"No one likes to get bloodwork done, but Ms. Cortez took excellent care of me. I barely felt it and the switch between vials was seamless. I am so thankful. Her dedication to providing excellent service shows."

"I scheduled an appointment for my mom today, who is visiting me from abroad. Her English is not strong, but she is very kind and willing to please. Since she has a blood disease, she is required to have regular tests done, so I did what we always do when she is here, which is make sure she is taken care of. Sending her to this location was a mistake. She mentioned that the staff was extremely rude to her, and that they refused to do her tests without a doctor's prescription. We have done it this way for the past 10 years and have never had a problem before. Instead of giving her a constructive reason and some help, they were unkind and useless. It is disappointing to see that some of the staff members working there do not have the decency to treat the patients with dignity and respect."

"Outside of one bad experience a very long time ago, this particular Quest is top notch. In fact, it is the only place I will get my blood work done. I'm a very hard person to get blood out of, but the personnel there are able to get it every time. They are thoughtful and helpful to get you in and out yet balancing that with some side talk to distract you if you are nervous. I would like to make suggestions to everyone though. People who make appointments have priority and I highly suggest doing it that way if you can. Sometimes there is a very long wait because most people are scheduling these days. Making an appointment online is SO EASY, too. I also have an account so now if I need to go to another doctor, I can just get the information and print it for the doctor that will need to see it. I really like having all my labs in one place."