Paducah Heating & Air Conditioning

"They just keep taking a $250 service fee 3+ more times and never fix anything!!!!! They got me for over $500 and my unit still doesn’t work!!!!"

"This company installed a new heating and air system a couple of years ago. It has now sprung a gas leak. Our gas has been shut off til the system is repaired. We called this company to fix the issueince they did the install. They told us everyday for several days that they were coming, they did not show up, nor did they call. We called them daily, this is extremely frustrating. The repairman finally showed up 5 days after they said he would. He said he couldn't fix it but he would have the office call us. They did not call. We called them again, mind you we are frustrated, the lady who works in the office is rude and does not care about customer service. When asked what their intentions were as far as fixing the leak on an install they did she got angry and hung up on us. We will be contacting the Better Business Bureau and we will be very vocal regarding this company's poor customer service and work."

"Jesse went above and beyond coming out to our house and staying till 9:00 at night to fix our unit. Couldn’t be more satisfied with the quality of this work! Anna the service manager was also amazing and showed genuine concern to fix our issue over the holiday weekend knowing we had little kids. When you find a company with employees who care it makes a big difference and I highly recommend Paducah Heating and Air!"

"Called the after hours line at 11 PM. They called me back promptly at 7:30 AM to let me know they could schedule me in. Tommy and Robert were out at my house by 8:45 AM! They did a fantastic job of unclogging my AC drain line, checked the refrigerant, and even made sure my sump pump was working! Way above and beyond the call of duty and only charged a standard service call fee! Highly recommend to anyone!!!"

"Someone came within two hours of my call. I received a quote for replacing 16 Year Old Heat Pump. Quote was reasonable. Work was completed quickly and the price was exactly as quoted. Super service--new unit installed in a couple of hours in mid-August. It has been working great--today is October 21st. Cooling and Heating are excellent"