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Troy's Auto Service
331 Jefferson Street, Paducah, Kentucky, United States
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About the Troy's Auto Service
Troy's Auto Service, located at 331 Jefferson Street in Paducah, Kentucky, is known for providing the best auto repair services in the area. With a focus on honesty and expertise, Troy's Auto Service offers professional repairs at affordable prices. Customers can schedule an appointment by calling 270-442-0966.
Conveniently located in Paducah, most maintenance services can be completed while you wait, with many repairs finished in just one day. Since 1992, Troy's Auto Service has been providing customers with transparent estimates and options to keep costs low while ensuring top performance for their vehicles.
Services offered at Troy's Auto Service include AC repair, car and truck care, electrical services, engine and transmission repairs, general maintenance, heating and cooling services, tire services, and more. Customers rave about the expertise and professionalism of the certified technicians and experienced mechanics at Troy's Auto Service. Visit today and experience top-notch auto repair services that you can trust.
Photos of Troy's Auto Service
331 Jefferson St, Paducah, KY 42001, United States
Opening hours of Troy's Auto Service
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Troy's Auto Service
"Troy's is quickly becoming the go-to auto shop because they are professional, reasonably priced, and quickly get my car in and out. I'd recommend giving them a try."
"So happy I went to Troys, they got everything fixed and were very reasonable with prices!! Thank y’all!!!"
"Great shop they have grown over the years very professional work great people who work there"
"Only 1 star because they were able to do payment plan for me. But I shouldn't had paid anything to begin with because if they did their job... i wouldnt have been going through what I'm going through now with the car. Plus I got the car serviced they didn't tell me the issues with engine when they checked it.. if they did I wouldn't have put money towards fixing something in car if the engine was messed up. So now because I wasted money on fixing the cars ac instead of putting that towards my messed up engine i had to volunteeraly surrender it. It would have costed thousands to fix it especially sitting for months. So never again will I go there. One simple thing could have saved me. But obviously their employees aren't trained enough to know what they are looking at under the hood."
"Troy’s used to be my go-to trusted mechanic, but I’ll never give them my business again. I took my car in for a moderately loud ticking noise under the hood and rough idle, with a “cylinder 5 misfire” diagnostic error. I also let them know that the spark plugs were recently replaced at home, in an attempt to fix the error code. After supposedly looking over the car, they said there was absolutely nothing wrong with it and they couldn’t hear a ticking noise. I asked them to drive it around and check it again. They called back later and still claimed there was no ticking noise but that they were now getting a cylinder 1 & 6 misfire, which wasn’t the error code that came up before. They offered to do a $450 fix to “see if that fixes it” but they weren’t sure if that was the issue. The next day, I went to go pick up the car to get a second opinion. They charged me $120 for a diagnostic test and mentioned they preferred to not work on vehicles after someone else worked on them. After starting my vehicle, I asked the mechanic to come listen to the engine noise. He acknowledged the noise after previously stating it didn’t exist. I asked him about the $450 fix. He didn’t seem too confident in his solution, but had no issue charging full price. He then started getting an attitude and walked off in the middle of the conversation. Very rude service and highly recommend going somewhere else."
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