Quest Diagnostics

"The technician was excellent. I am a hard stick. She got it on the first try."

"Appointment was on time and the technician was proficient. The only concern is that I can't contact the local lab if I have any questions regarding the exam. There is no local phone number for contact should I have questions or concerns."

"Easy check in process and quick in and out when you schedule your appointment ahead of time."

"7:20 am appointment (on a Saturday morning). Checked in, labs drawn and out the door in 10 mins. Greatly appreciate the promptness and professionalism!"

"Tell me you don't want to work, without telling me you don't want to work. I came here on Monday at 3:45PM, the soonest I was able to come. Quest closes at 4PM. All I needed was blood work. From the moment I stepped in the door, after I signed in, the first thing they said was "we are about to close in a few minutes" as they were all three standing at the door as if they were ready to go at 3:45PM. When I told them what I was there for, they said they did not have my VA authorization information, even though I pulled up on their system when I had never been to Quest before. So I spent 8 minutes contacting VA, and they said they sent it over 3 weeks ago but would certainly give it to me for future reference. By then, it was a few minutes until closing. They told me to come back tomorrow (which I was not able to). Last I checked, if posted hours are until 4PM, then if someone comes at 3:55, they are still on the clock. It was VERY obvious they were done with the day hoping no one would come so that they could LEAVE at exactly 4PM, which they did as I sat in the parking lot. I get blood labs frequently, and a blood draw only takes 2-3 mins. I can walk into ANY other clinic during their posted service hours - even 5 minutes before their posted closing hours - and still receive quality service. I regularly go to VA lab and many times just before closing (because of my schedule) and have been serviced with quality and a smile. If Quest wants to stop doing their job anytime before 4 pm, then the service hours SHOULD NOT BE posted until 4PM. Disappointed."