United States Postal Service 108 West Locust Street, Mount Sterling, KY 40353

"As always, super nice employees, quick and knowledgeable. Never a stressful trip when I have to go inside."

"Super knowledgeable staff. They are always quick to help you save money on your shipping needs. They always go above and beyond to help customers understand the process of package acceptance, transportation, and delivery."

"Absolutely terrible, called today to check on the status of my package and the person that answered was named Shauna or something like that and was not helpful at all and was to lazy to even ask me for my tracking number to check the status. Honestly the worst post office I've ever seen and will never get your stuff on time"

"Absolutely the worst service. The mail lady refuses to deliver our packages regardless if they fit in the mail box or not. She even went so far as to turn around in my yard leaving sunken impressions from her vehicle. Have called and complained numerous times talking to multiple people and even filed I think we're up to 12 online complaints. We never have any issues with UPS or FedEx just this usps facility and their employees."

"The USPS just dropped a package off on my doorstep and my daughter went to bring it in. She is wearing a brand new outfit that I purchased for her and now it has a reddish purple ink all over both the shirt and jeans. This package has obviously had something spilled all over it and I’m not sure why this wasn’t cleaned up or at the very least put into a plastic bag with a note of apology telling me to be careful handling it. Now my daughter has a brand new white shirt and white washed jeans that she will not be able to use? What happened to people in the community watching out for each other. What happened to good service? What has happened to accountability? When I called the local office to make a complaint about the way this package was handled, I am told I need to wait for the next available operator and then it just gives me a busy signal and hangs up in me. When I call the 1800 number, it gives me the run around on every single selection I push and never lets me talk to anyone and it does not have an option to report problems with your service. I see more and more of this kind of run around with every agency I deal with. It seems like people just don’t care about anything anymore. Where has pride in your workplace gone? Pride in a job well done?"