Wheels Transportation 1134 South Preston Street, Louisville, KY 40203

"Not sure what these people are about, but it's probably a Louisville thing. When you live in a miserable city, does a driver for one of these short buses have to be rude??? To be more specific, the one who drives 980 is an old toilet fish. He is very rude, loudmouth, and degrading. He tells everyone they are nobodies. He enjoys getting folks ramped up. Is this part of their training??? First and foremost, if you have a job as such and are serving the public, you need to be a people person, because you are customer service!"

"Worst Transpotation you could ever call not reliable at all waiting about 5 hours or more today"

"I thought I was going to be late. They got me there on time. Very friendly people and great service"

"I called wheels to let them know we were ready to be picked back up and provided them the address of where we are at (not the location we were dropped off at). An hour later I called back and asked about the status of the ride. The person on the phone said the driver could not locate me so they left. I told them that I informed the person over the phone that we were at the main entrance and I had provided my phone number. I was then scolded and was told that they did not have that information and they shouldn’t have to look for us. This shouldn’t be this complicated and the staff should never scold anyone on the phone like that especially when I was very polite. I will be requesting an alternative transport company for our facility."

"Their drivers are unsafe. One of their marked mini buses swerved toward me on the expressway. When I looked over he was texting on his cell phone AND had a passenger. I honked at him to get his attention then he actually slowed down as if to threaten me. Thank goodness I was at my exit. I called the company to report the incident and they were completely unprofessional and seemed totally unconcerned. They did not even apologize!"