The UPS Store,

230-B Tyson Avenue, Paris, TN 38242

"It was clean and well lit. There were 2 counter agents, so no wait at all. They were friendly and professional."

"2/1/24 Update: No Refund received. Package was never received after paying for two day delivery. I already went to the store several times. I filled out his refund form. The refund should be mailed to me. Again—Worst service ever! This store accepts no responsibility in making sure you receive a refund after your package is lost. They declare independence from the name on their storefront “UPS”. They tell you to call corporate Headquarters. Then you call to make a claim. Then you need to go back to store. Then the store manager fills out a form and you sign it. He says he will fax it to headquarters. Well it has been 6 months; no refund has been sent to me. Buyer beware, ask them about their refund policy before using their service. I now use the regular US mail, they honor refunds directly to you. I would give a minus 10 rating if it was possible. As an update, the time sensitive package was never delivered. The store manager has never contacted me since the original post. Still waiting for refund to arrive. I plan to periodically update the status of this outstanding refund."

"The ladys that work there 10/10 Dont ship usps there! There is a hidden sevice fee! Dont expect any problems to be resolved by the owner 0/10 for him Just print your lables from home.. not worth the trouble"

"I was greeted immediately and engaged in conversation to see what my needs were, and immediately taken care of very professionally and very personal. I was very happy my first time in the store ever."

"I would give 10 stars if it were possible. In this day and age when quality, service, and reliability are absolutely foreign concepts in many businesses, this little UPS Store places these at the very top of everything they do. But it is more than just kind, competent service. From the owner, who is usually on hand, on down the line, every member of this team is alert, on-point, and actually cares. They have proven it time and again with me by catching little errors, or making suggestions that save me time, money, and a couple of embarrassing moments, to say the least. They are truly my office away from the office, and frankly, I would be hard pressed to put together a better trained, qualified, diligent, and RELIABLE staff. The UPS Store in Paris, Tennessee, has my full endorsement, recommendation, and tons of gratitude for all of the outstanding products and services they have provided since I moved here. Truly! Did I mention they are always calm, laid back? I guess I just did."