ShipMonk

"I am a customer of ShipMonk, not out of choice but because the 3PL's I worked with before ShipMonk were acquired by shipmonk. I would have a hard time creating a comprehensive list of how many issues my company has had with ShipMonk. They have literally become the worst thing about my business. They are the hardest to work with. Before you choose to go with them I have one challenge for you. Try to get someone on the phone, it is impossible. I have had customer orders held up for weeks, when I send in an email saying I want someone to call me and not just respond via email I get absolutely no response. The ONLY time I have spoken to someone on the phone is when they needed to update my payment information and I still had to go through their phone system, they didnt call me, just quit sending out my orders. Beyond frustrating to deal with and they have substantially hurt my business. - Ryan"

"Very nice staff Fast Unloading. Thanks appreciate taking me earlier from my appointment."

"Nice breakroom with soft drinks & snacks for employees. Shipmonk will be there new name. Plenty of parking. Clean."

"I ordered a Freakmount billet magnetic phone holder for my motorcycle. I ordered it on Friday and received it on Monday.. How did you do that so fast?? High 5 for good American company!"

"We started using Ruby Has by default as they bought out our previous 3PL provider. They have absolutely blown me away. I didn't know a company could be so bad at what they do. Not only do they take weeks to ship our orders but their inventory records are terrible. They have little or no accountability for the items they transferred from our old 3PL to their KY warehouse. The prices are through the roof. I have had a terrible experience with this company."