German American Bank
About the Business
German American Bank is a full-service financial institution located at 100 Citizens Boulevard in Simpsonville, Kentucky. As a trusted bank, ATM, finance, and insurance agency, we offer a wide range of services to meet all of your financial needs. Whether you're looking to open a checking or savings account, apply for a loan, or protect your assets with insurance, our knowledgeable staff is here to assist you every step of the way. Visit us today to experience the convenience and personalized service that sets German American Bank apart from the rest.
Photos
Location & Phone number
100 Citizens Blvd, Simpsonville, KY 40067, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"I’ve had nothing but complications since CUB Bank became GermanAmerican Bank. Worst banking experience I’ve ever had. Will be switching banks."
"If I could give zero stars I would: I had a HELOC which I had established with cub bank. Cub was bought out. I had never used the HELOC and now need to use it. I called in to simply ask how to get the money out of my already established HELOC. Customer service is non-existent. You cannot directly call the specific branch, and to even get on the phone with a human being will take upwards of 20 minutes on hold. When you finally do reach the call center, they rush you and do not listen to what you actually need. I was shuffled to the voicemail of a bank manager, who I later found out I really didn’t even need to talk to, and he did not ever call me back. Over the last 24 hours I have spent upwards of five hours trying to get this very simple issue resolved. Most of the time was spent on hold. The few human beings I did get to talk to just wanted to shuffle me on down the line. I will not be doing business with them in the future. Sad to see what happened to our hometown banks."
"Worst customer service ever!! Waited 25 minutes In Drive thru and I was the 3rd customer in line!! Ridiculous!"
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