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Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge
12536 North Interstate Highway 35, Austin, Texas, United States
About the Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge
Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge is a comfortable and modern lodging option located in Austin, Texas. Situated at 12536 North Interstate Highway 35, this hotel offers convenient access to the city's attractions and business districts. The rooms and suites are well-appointed with contemporary amenities, making it a perfect choice for both leisure and business travelers. Guests can enjoy complimentary breakfast, free Wi-Fi, a fitness center, and an outdoor pool. With its friendly staff and convenient location, Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge is a great choice for a relaxing stay in Austin.
Photos of Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge
12536 N Interstate Hwy 35, Austin, TX 78753, United States
Reviews of Fairfield Inn & Suites by Marriott Austin Parmer/Tech Ridge
"I was checked in to a filthy room that had hair in the bathtub, dirty linens, and the previous guests food trash on the floor. The handle on the toilet fell off, and no one came to clean or restock towels as promised. The hotel told me there was nothing they could do about it because they were booked fully. Staff acted like I was ridiculous for not being OK with this. Highly do not recommend."
"Could not recommend this hotel enough. Very friendly staff and the room was very clean and had a very comfortable vibe to it. This hotel just feels causal with the way the room is designed and painted and that made me feel very welcomed. Very safe location too and they have a security person in the parking lot at night. Near a lot of amenities and not that far from downtown and The Domain."
"I made a reservation for the US Grand Prix at an excellent rate, which was advertised on their website. About four months after I made this reservation the hotel cancelled it without warning claiming a "system error". Of course this was too late for me to get a reasonable reservations near the event as they are sold out in the Austin area. Obviously the hotel realized I got a great rate and needed to cancel it to get a higher paying customer. I am also the highest level of Bonvoy member. I wasn't given the opportunity to get the room at this location at a different rate, simply cancelled via email. Also, the manager refuses to return my calls. Horrible management! If you have an important event and need a guaranteed room I'd avoid this Marriott property."
"This hotel has been one of my regular spots in Austin over the years. It's got a great location, the prices are decent, and the service is usually friendly. But I'm really hoping my latest stay was just a one-off and not the new way things are going to be with their customer service. Like most places in Austin, watch out for extra charges that aren't included in the price you see online or in the app but they nail you with at the front desk. $30 for incidentals on a real credit card. For my fellow BonVoy Members, your "Elite" status means nothing here – well except for a gift of a brown paper bag with a bottle of water and some pretzels. You'll be treated the same as everyone else and you'll still have to pay for those incidentals. Don't count on getting into your room early or staying late, even if they say yes beforehand. The breakfast is so-so, the towels are alright, and the staff aren't exactly the friendliest. But the rooms are comfy and the location is spot on."
"I've stayed here about 4 or so times. This is the last time. The rooms are not kept well. Beds don't really smell clean. Often things are not replenished, like the tissues. This morning when I hopped into the shower the body wash bottle was completely empty. Although the location is ideal for my purposes, it's not a safe location. They allow people to loiter. One time I was waiting to check in a person from the streets who was not a guest kept coming in to grab handfuls of candy from the jar at the counter. People sit in cars in the parking lot. Last night I parked near a security car, which I think they have mostly for decoration. I saw a guy sitting in a car in front of me while I was getting my bags from my vehicle. This is not the first time I've noticed someone sitting in their vehicle while I unload my bags at this hotel, but this time I had a very strong, uneasy feeling and the thought that my vehicle would be broken into popped in my head. I wish I had listened to my intuition and gone to another hotel, because sure enough, when I went out to my vehicle this morning, the driver side window was smashed and all my belongings had been rifled through and thrown about. It's not a big parking lot. I don't know what hours the "security" patrol. Whatever it is, it's not enough. Don't stay here."
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