FAMSA Furniture

"Filthy Store. The overhang at the stripcenter where this store is located is used as a homeless campsite and the smell of raw sewage hts you half a block away. Occasionally they will tell the scavengers to leave, but never clean the stench. Disgusting."

"Not good bed cost really expensive to buy don’t be fool buy somewhere else. Nice ppl but ppl only buy here to get credit or to send stuff to South America. Nothing is good here for the prices."

"I will NEVER get anything from FAMSA again. I have a personal loan and I had furniture with them. When it came time to pay off my furniture they gladly took my payment and only provided me with a confirmation number for proof of payment. I'm in the process of purchasing a home and I went to the store to request a copy of a receipt showing that the account was paid in full and they denied me that. I called customer service to request a history of payments and ( Henry was very nice but) said it would take 2 business days to get and that if I needed any other document I would have to wait 6 MONTHS to retrieve!! 6 MONTHS for a document you're entitled to get? RIDICULOUS!! They DO NOT offer autopay, their customer service department at the store is HORRENDOUS! They're only nice in the beginning while they're trying to get you to sign their contracts! This is why it's so easy to get things with them because their customer service is HORRIBLE and they don't care for the people that "Feed" them."

"Don't waste your time in this location.I called regarding their prices about laptops and why is not posted online. I called customer service and Henry kindly transfer to this store. I explain my situation and that I was interested to buy two laptops in their store. I asked what type of laptops they carried in the store and what series. The lady flat out told me that all the computers are in the back and can't give all the information. Then I told the lady whom answer my call of why the store hasn't post laptops online, So we can avoid this future issue of me calling to store . She told me that I can come to the store , she provided me the wrong address. I was about to ask her another question and she flat out hang up on me. At this moment , I realize that I should take my money somewhere else since this location does not care about customer service and treat right the potential customer. With this interchange with the lady who I spoke with, it gave straight up red flags. Beware anyone, If this people on this location gave me this attitude as a potential customer. Can you imagine if I was current customer and have questions regarding my account? Thank You to the lady over the phone , with your attitude and your customer skills, I can assure that I'm going somewhere else and not deal with all y'all. Thank You for those red flags signs"

"I went to Famsa today and Miguel Alvarez, helped us really good. He had so much patience from us switching to different stuff till we finally made our purchase and he made sure we got our stuff deliver by the day we needed it. Thanks and if you come here ask for him would really recommend him to anyone!"