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Southern Comfort Spas
7501 Preston Highway, Louisville, Kentucky 40219
About the Southern Comfort Spas
Southern Comfort Spas is a premier furniture and home goods store located at 7501 Preston Highway in Louisville, Kentucky. Offering a wide selection of high-quality furniture, home decor, and spa essentials, Southern Comfort Spas is your one-stop shop for creating a cozy and inviting living space. Whether you're looking to upgrade your furniture, add some decorative accents, or create a relaxing spa experience at home, Southern Comfort Spas has everything you need. Visit us today and let us help you transform your home into a comfortable and stylish retreat.
Photos of Southern Comfort Spas
7501 Preston Hwy, Louisville, KY 40219, United States
Opening hours of Southern Comfort Spas
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Closed
Reviews of Southern Comfort Spas
"Amanda was fantastic. Delivery quick and they were very professional and helpful."
"Do not recommend. Cover took twice as long as expected and was never given any update as to why until I called. Receptionist was the exception. She was very nice. No one else seemed care. Repeatedly not called back when left message."
"First bad review I have posted. I'm not happy having to do this, but I feel it's important to let the public know who they are dealing with. So, my wife and I are in the market for a new hot tub. We have been doing some research online, and have gone into a few stores to actually view the various models and speak with people about options, features, etc., We have narrowed it down to three manufacturers - Caldera, Hot Springs, and Jacuzzi. All 3 brands have dealers in the Louisville area. Our plan was to visit all three dealers this weekend, try out the hot tubs, and make a final decision on which one to purchase. Today (10-31-23), while making a delivery in Louisville (I had to drive right past Southern Comforts retail location on Preston Hwy.) I decided to stop in to see exactly which models they had on the sales floor, ask a few questions, and set up something for Saturday when my wife and I are going to be in town to visit the dealers. So, I walk in the door between 11-11:30AM. There was a male and female employee there when I walked in. The female was very polite. I told her I was just stopping in to look at their hot tubs, and I inquired about actually wet testing a hot tub on Saturday. She asked if I meant actually getting in and trying them out, and I responded yes. Her immediate reaction was yes, we can do that! Out of nowhere, the male chimes in with a "NO." His response caught me off guard since he wasn't even involved in the conversation. So, I look at him and ask, "If I'm planning on purchasing a hot tub, you're saying I can't try one out?" His only response was, "Nope. " Nothing else, no questions, no conversation, no nothing. Just a very rude and unprofessional "NO." I just responded, "That's all I need to know," and walked out the door. Now, although my wife and I are still deciding which brand to ultimately purchase (I actually like the Hot Springs better, but my wife likes the Caldera Utopia series) guess whose wise mouth just blew a potential several thousand dollar sale?! Not only will I NEVER visit this establishment again, but I will use any and all platforms available (don't you just love the world wide web's ability to reach THOUSANDS of people) to make sure the public knows who is representing Caldera at this location! Oh, and although the Caldera corporation may not care, I will make sure they know how their brand is being represented in Louisville, as well! My wife and I will still visit Louisville on Saturday, however Southern Comforts will no longer be on our list of stops. We will choose a reputable brand from an establishment that is more than happy to not only let us test their products before purchasing, but also genuinely want our business! It must be nice in today's economy to have or work for a business that does not care if they sell a product or not... Edited to add (11-1-23): The owners response is only partially true (mostly not though). The only part he is correct about is the fact that I was only in his store for a very brief time. I think that was clear in my initial review. After being treated so rudely (a new part time employee? Good luck with him) and even asking a second time to confirm I had not misunderstood him, and being told no again (which makes me wonder, if it was a new part time employee and a veteran female employee that knew better, why did she not speak up and let the new guy know he was incorrect?), I did turn around and walk out the door. Now, I was in a new Isuzu 24' box truck, and it took me a few minutes to get turned around in the parking lot. I ASSURE anyone reading this, no one ever attempted to come outside and talk to me. Period! Good day, and good luck with your business!"
"Have delt with Amanda here thus far. She's the sweetest and most informative person I've ever spoke with on buying are hot tub, she's the main reason I was happy to write the check the same day we looked here. She had done given me so much info over the phone to ensure I didn't waste a trip living 40 miles away. Called several others locally and in louisville that wouldn't give me the time of day let alone Info on their spas . After our phone conversation and then walking the showroom with her her vast knowledge helped us get exactly what we wanted and needed all around . One of the best experiences I've had in a while dealing with a salesperson that really just explained everything and wasn't pushing us one way or the other . I'd highly recommend Amanda and southern comfort spas to everyone especially with the vast amount of hot tubs they have to choose from covering low end and price to high end and price and all of them made to last with great parts and labor warranties as well"
"I’ve spent the better part of the past two weeks beating my head against the wall trying to get pump 2 on my old Dynasty Spa to turn on after replacing the spa pac. After many hours of trying to figure out the lower level configuration setting I needed to reset it to, I walked in to Southern Comfort Spas today and had a great chat with Bobby. He squared me away with everything I needed to know and when I got home, I had the old hot tub running in 10 minutes. The people are great and the service is awesome. Highly recommended this store for your hot tub needs."
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