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Leslie's
9800 Shelbyville Road, Louisville, Kentucky, United States
About the Leslie's
Leslie's is a premier store located at 9800 Shelbyville Road in Louisville, Kentucky. Offering a wide range of products and services, Leslie's is the go-to destination for all your needs related to pool and spa maintenance. With a knowledgeable staff and top-quality products, Leslie's is committed to helping customers keep their pools and spas in pristine condition. Visit Leslie's today for all your pool and spa needs.
Photos of Leslie's
9800 Shelbyville Rd, Louisville, KY 40223, United States
Opening hours of Leslie's
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Leslie's
"The tech came out on 5/30/23 (call id 10420461) to change the sand in our filter and connected the new pump we purchased from Leslies. Ever since the sand has been coming out of the jets into our pool. We reached back out to have Leslie's come back to fix this (note we did not have problems prior to the sand change). On 6/14/23 (call id 10454046) Albert, the service tech, came out along with another co-worker that did not have a Leslie's uniform on. They spent approximately 20 minutes at the house stating they needed to order parts then sat in the service truck for several minutes prior to departing. We called Leslie's to check the status of the parts and repair about a week later and Albert never put in the order nor did they information regarding the service call. It is now a month later and we are still getting the run around on what parts were ordered and when they will be in stock to fix our pool. Albert does not respond to phone calls nor text messages. The sales associate Ron at the store today, 7/13/23, would not give out Albert's manager's name/number and told us to reach out to Albert again. This has been poorly handled. The additional work should be completed free of charge. Communication is basically non-existent with Leslie's."
"Fairly large variety of products you can't always find elsewhere. The man at the counter was very helpful and informative. Prices were a little high, but when you need something for your pool, they will have it."
"I’m not going to say I’ve always been pleased with their service people but Scott at this store is awesome. I hadn’t been in there in almost 2 years and, even with a mask on and different glasses, he recognized me and did a great job taking care of me. That’s good service!"
"I've been meaning to post this review for a short while now; I want to give a huge shout out to their service tech based out of my city, Louisville KY. He showed up at my home after I placed a call about an issue with my above ground pool, on time, and greeted me in a professional manner. While he was working on the pool pump, he was very knowledgeable, and explained to me what had happened, and how he intended to fix it. He did so very smoothly, definitely showed a level of experience beyond what I had come to expect of other service technicians. To top it all off, my very friendly, excitable dog did not deter his professional and friendly attitude in any way whatsoever! I loved the service I received here. This goes to show me that Leslie's pool supplies hires outstanding, intelligent workers, finding a level of professionalism that many companies lack in this day and age. I have been recommending them to my friends on a very constant basis due to his outstanding work."
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