Michelle Johnson: Allstate Insurance

"Her emails are harassing me to join. She emails at 12am when you ask her to stop. Her emailed also had typos, I would not trust her with writing any policy."

"Does not return phone calls, and very unprofessional service. Left me with no options after an urgent matter occurred while having a policy with this agency. I do not recommend them at all."

"They have been great to work with. They paid claim from high winds quickly & efficiently. Using the auto app we have had our insurance lowered twice. So far, so great!"

"Question: Why would I use an agent... answer should be to get personal service. Don't expect it here. Not sure if it is the agency or just Allstate. 2 examples: 1. Without getting a phone call, text or email from this agency, I get a letter stating that they were raising my rates for someone living at my home. For this reason I cancelled my policies. 2. I am now finding that they continued to bill me after my cancellation and they sent me to a collection agency. I NEVER got a paper bill, email, text or call."

"We were very unhappy with the continuous increase of AAA premiums, so we decided to contact other auto insurance companies. Michelle Johnson with Allstate promptly returned our call and worked with us to get the same amount of coverage that we had at AAA with much lower premiums. She was always professional and pleasant, and we enjoyed working with her. We hope to have a great working relationship with Michelle for many years to come."