Option Care Health
11403 Bluegrass Parkway, Louisville, Kentucky 40299
About the Option Care Health
Option Care Health is a premier health institution located at 11403 Bluegrass Parkway in Louisville, Kentucky, United States. Specializing in providing top-notch pharmacy services, this institution offers a wide range of health products and medications to meet the needs of its customers. With a team of experienced professionals, Option Care Health is dedicated to delivering exceptional care and personalized service to ensure the well-being of all patients. Visit us today for all your health and pharmacy needs.
Reviews of Option Care Health
"All the nurses were absolutely wonderful all my medical supplies were delivered very fast a great experience"
"Option Care is on their game! They are very informative and helpful. I love the ease of getting ahold to them if I have a question or concern. They promptly ship out my product and I usually get it before the estimated time of arrival."
"My experience started out okay and then turned into a nightmare. The representative that was training my mother and I in the hospital for my IV therapy ended up leaving out necessary information, and by that they created problems. Secondly on the day my supplies were delivered the first order didn’t contain everything that I needed, and we had to wait between 2-3 hours for a second order to come which resulted in me missing a dose of my IV therapy on the first day. Due to the incomplete information provided by the representative and not having a piece we thought we had to have at first it resulted in a late night trip to the hospital to get the piece that we didn’t have. I was already in a lot of pain from just getting released and this mess resulted not only in increasing my physical pain but also creating a lot of mental and emotional stress for my mother and I. What made matters worse is the representative had the hospital add a extended piece to my IV which didn’t help and only made things more complicated and the next day we found out that the missing piece wasn’t something we actually needed. Getting a hold of someone at the company was very complicated. I will not use this company again should I need these type of services again if I have a choice in it because of all of this."
"Scott is taking care of our supplies, and he is absolutely great! We never missed a thing, and everything was delivered on time! All nurses that were servicing us are professional and knowledgeable."
"The office is severely understaffed. My appointments are on Saturday and I have been in only twice where there was 2 people working. All other times have been with 1 nurse servicing all patients, which makes for extremely long waits and many disgruntled patients. Overall, the location is clean, but the staffing issue is a major problem. I have come in for appointments, but have not been seen or hooked up for over an hour. This is unacceptable!!"
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