Check Property Group LLC
Alpine Road, Shelbyville, Kentucky 40065
About the Business
Check Property Group LLC is a reputable real estate agency located on Alpine Road in Shelbyville, Kentucky, United States. With a team of experienced and knowledgeable real estate professionals, Check Property Group LLC is dedicated to helping clients buy, sell, and rent properties in the area. Whether you are looking for your dream home, an investment property, or commercial real estate, the experts at Check Property Group LLC are committed to providing top-notch service and guidance throughout the entire process. Trust Check Property Group LLC to help you navigate the real estate market in Shelbyville and find the perfect property to suit your needs.
Reviews
"Disappointed at the management response to a water leak in my condo. High quality customer service is a must for me."
"These people are lazy and slumlords on a company level. Majority of the staff are rude (ESPECIALLY Jeanie!), and if you are experiencing problems with your neighbors, good luck! It doesn't matter if they party every day of the week and as late as they want, or have screaming matches with their bf/gf/husband/wife outside for everyone to hear; you will be expected to deal with it. As a tenant, they do not hold up to their end of the lease as far as your right to a quiet and peaceful environment within the home you are paying to live in. If you try to complain, they will treat you like you are the problem. It does NOT matter if you are respectful, never disturb your neighbors, and pay your rent early every month; if you have a problem of any kind, you are treated like the problem for even complaining. It doesn't matter how direct or nice you are, you will get met with a rude attitude. They simply don't want to deal with your troubles unless they could get into legal trouble. So if you have a complaint about your neighbors, you best have proof and hang onto that proof. Any electrical problems will be met with a half attempt at fixing; their electrician (Johnny Walker) is as lazy as the company he works for and will not fix things up to code standards. He tries to get the job done as quickly and as easily as he can, cutting whatever corners to get out and get paid, even if it is a potential future hazard. Regular maintenance people will damage the property while installing appliances or trying to "fix" things, and leave the damage for you to claim. PAY ATTENTION to EVERY detail that may be wrong with the move-in walk through, and document it with them. If there is anything you overlook, even if you take well care of the property while you are there, during the move-out walk-through, you WILL get charged for it. Also, property management during move-out inspection, will walk around and act like they are looking at the place, tell you that you will owe them nothing from your initial deposit, have you sign off on the paperwork, and then you will still be charged for anything they feel the need for after the fact. There is no buyout clause in the contract, so once you sign that lease, you are at their mercy...and they do NOT care about your happiness. They will make the rules as they go, and while you may get one answer from one person there, you could get a totally different answer by speaking to someone else...this is unorganized and a major lack of communication within the company. This company is in it for profit, period, and run their customer service at bare minimum. They do not care about you. They do not care for properties they manage the way they should, so if you have property being managed by them, don't expect to be notified about potential upkeep. Do expect for your property to deteriorate with zero concern. Do expect lazy maintenance, and instead of finding an addressing the root of the problem, they do not care to pull money out of your pocket to slap an expensive bandaid on it. After all, they don't have to pay for it; as the property owner, you will pay. They also play favorites within the rental process, and if a possible tenant has a friend within the company, it won't matter if you are first in line with an approved application in hand, the property will never go on their website for you to see; instead they will rent it out in favor of their friend. There are so many negatives to renting from this company, that it is hard to list them all from memory. These are just the main points. Do your research thoroughly before renting or having them manage your rental property. Do yourself a HUGE FAVOR, and find another rental property or someone else to manage your property. They used to have multiple reviews under them on Google, most people complaining, and coincidentally those reviews are gone."
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