Dusty's

"For the location their nice, kinda small but they do have a ok verity to choose from."

"We visited the Florence location on 12/26/23. We were looking for a specific kind of lingerie as well as wanting to browse the rest of your merchandise. Apon entering g the store there were two ladies at the door. It looked like one was helping the other with inventory or something of the like. We were welcomed nicely. We inquired about the clothing we were looking for. The lady was helpful, although we did not find what we were looking for. So after we finished with the clothing a gentleman started to follow us around rather oddly. He woukd stay close to us as we then were feeling uncomfortably stalked. When my wife would look up he flashed a creepy smile at her. It made her feel rather uncomfortable and somewhat violated. I'm not sure what the purpose of him creepily staying close was. I don't know if it was watching for loss prevention or if he had another agenda. I don't want to throw out accusations. We had just left a rather large competitor of yours in downtown Cincinnati, as they did not have what we were looking for, we googled and flound your place and decided to stop. The competitor made us feel at ease and left us be to browse. When we had a question they were at the register, easy to find for assistance. The difference in customer service was night and day. Needless to say that we will not be visiting your store again. The hassle of crossing the river and going downtown completely out ways having to deal with an uncomfortable and violating experience. Certain employees need some coaching on how to be an employee in such an unique environment."

"I get wanting to keep an eye on your customers, especially men who come in by themselves, I genuinely understand why an employee of a store in this industry would be doing this. However, this male employee literally stood no further than 6 feet from me during my entire time in the store, and made no effort to even slightly hide the fact that he was staring at me for the entirety of my visit. Actively staring at me. Even when I would turn to look at him, active and unwavering eye contact. It's creepy and off-putting, and made me feel extremely unwelcome. Have some tact, dude. Pretend to look at your phone or something. I've never been inside an adult store that's made me feel judged before, and I certainly won't be returning to this location in the future."

"The name confused me. I thought it was a janitorial supply house and I went there for a hepa filter and couldn't find one. Nice employees though. 2 hours and $300 later I left as a happy customer. Great marketing "Bate and switch " they have what you need for both!"

"This place is beautiful! It smells so good when you walk in and it was so clean! I felt very comfortable coming in. I was greeted right away but they gave me space to shop. There's a large selection here too. Something for everyone!!! Look forward to going back."