Cinemark At Richmond Centre 2103 Lantern Ridge Drive, Richmond, KY 40475

"Went here for a date night and had a decent time. I had a gift card but recall the prices seeming reasonable or on pr with the going rate to watch a movie. I did not buy any candy or popcorn but they have a decent selection of items to choose from and you can order ahead on your phone. Only issue I had was I stood at the ticket counter for quite some time attempting to buy tickets as no one was there. I know the people working the concessions saw me so not sure what was the issue. Possibly slightly understaffed like everyone else? The seating was comfortable and appeared clean from what I could see. The movie itself, volume, lighting, etc. was good. I would advise to show up late as the previews lasted almost 30 minutes past the scheduled start time which is way too long. Overall decent experience and would likely return if I go to the movies again."

"We don't visit this cinema that often, not really a movie-goers ourselves, but every time we went here, it's always clean, great staff."

"Terrible customer service I asked for Taylor Swift, popcorn, and the girl just looked at me like I didn’t know what I was talking about like are you kidding me and when I asked for a free poster, they really did a number on me looking at me like I was weird I just spent over $100 For my daughter and me and my wife to watch this movie, terrible customer service, and the children you have working at the counter are not customer service friendly I didn’t see nobody Manager"