GameStop 111 Osborne Way, Georgetown, KY 40324

"Staff us friendly and helpful."

"Awesome store great staff very helpful"

"I'd love to review the business from the inside, unfortunately every time I show up some chump has taken what appears to be a three hour lunch. Yesterday being the most recent, I showed up at 3:30 to a store that was shuttered. There was a sign on the door that read "Out to lunch, back at 3:15" You may have noticed the problem. They're already late. I wait until 3:45 and there's still no sign of an employee returning from lunch. Spoke briefly with a guy who had been waiting, said he first checked at around 2:40. Seriously? Over an hour for lunch in downtown Georgetown? Get real, surrounded by restaurants come back and do your job. Half an hour late is more than fair for a professional business. Please, either hire enough employees that you don't need to shutter the store for half the day or fire the incompetent one that doesn't care at all about their job."

"Great GameStop. They had one worker that was super friendly today, helped me get what I needed and he didn't seem to be on "autopilot". He genuinely enjoyed what he was doing. My receipt says his name is Brandon. He's the reason I gave 5 stars."

"This place is a rip off. They try to trick the customers and say your Nintendo is broken. The employee pulled up the calibration to check the Nintendo switch and tried to first “ show me” that it failed the Nintendo test on the settings. I grabbed it and performed the test and it passed 100% , so I ask the employee “ so this is a broken result ?” Showing him that it’s passing the test 100% and my switch stick is in fact NOT broken , and he grabs it from me and does the test again and all of a sudden there is magically “ no issue” so then after he realized I see he is trying to rip me off and take advantage of me , he tries to knock me off the price because I didn’t have the actual charger that was original. So I asked , what is the price difference if I go get the normal OE charger and then proceeds to say “ oh there really wouldn’t be a difference “ This place is dishonest and tries to take advantage of people. They have a sign in the store that says $140 for trade in on switch lite. Then try to offer me less then half on a basically brand new switch that was never used. I will never shop here again. I truly hope Amazon and other stores put you out of business. My unit is in like new condition and they are saying this is used and broken. Lol."