La Petite Academy on Timberwood Circle 10501 Timberwood Circle, Louisville, KY 40223

"It was a very bad experience. My daughter went to this day care for 3 weeks, and she cried every day upon arrival and did not want to enter, due to lack of attention and care. They also did not tell the truth. It was at least two days a week. I would receive a call from the administration and they would say: You must come to pick up your daughter, who is suffering from severe diarrhea, even though my daughter was not suffering from anything before going and after returning (diarrhea inside the nursery only!!!). The last time I asked the administration to send a picture of this diarrhea, and the response was, “We are sorry, you cannot take a picture and send it.” And here I confirmed that they were not telling the truth. In my last week, which was in September 2023, I paid the fees, and my daughter only went for two hours that week. I asked the administration to refund these expenses, and to this day I have not received them. If you are love your child do not go to this day care"

"The director and teacher are very nice and very respectful and very nice, but I just felt like there were not providing the best care for my baby. for example over feeding and wasting her bottle for one, coming in if finding someone else pacifier in her crib (which she shared, which im still confused on that) when I ask the teacher about that there was no answer for it, also finding some else clothes on my newborn which I sent clothes with her name on it , when ask bout that still no one knows, there’ll also putting other baby bottle lid on my child bottle lid ( which is label ) they lost my lid and no one has a answer for that either, also there no activity for my child I worked at a daycare for 5 year and this the first time I haven’t received any artwork, there no tummy time or activity done with a 10 week old I’m always finding her in a bouncer a lot also I ask the teacher bout that’s again no one has any answer. So I was promised activity for my child but the lack of activity and communication just doesn’t sit with me but I do appreciate them taking care of my child"

"This daycare is LEAPS AND BOUNDS better than our last. They update the “BrightWheel” app frequently throughout the day so I know what my son eats, when he goes down for a nap, and even when they change his diaper. They also post pictures on the app of activities that they’re doing the day so I can see my little guy having fun with all his new friends. La Petite also has cameras in their rooms so I can log on and see my son in class during the day. The communication is so transparent and honest! Heather, the head administrator, has been more than accommodating and so kind to my family. I am so happy that we finally found a place that I know my son is being well taken care of during the day."

"My son really loved going here. He would talk about all his friends he was making and the games they would play. They have an app which they use to send information out to the parents, pictured of their daily events, foods that the kids ate, nap times, potty breaks, etc. I really enjoyed collecting my little guys projects that he would do there. He would be so proud of them! My only complaint I would have is that the food logs that they would send out would not be as accurate. My little guy is a SUPER picky eater and I would get updates that he ate all of his lunch, but I know that he wouldn't due to he has a lot of uncertainty of foods, which we were working with an occupational therapist to help him. Knowing exactly what he was eating/trying would have been great to report to his therapist so we could see his progress was certain foods."

"While I considered not posting this review, this is information I would want to this information if I were looking for child care. My son started here last year. We went part time and they were always very flexible with our schedule which I appreciate. My husband or mother usually drops our son off. One day I did and I was shocked at how someone I had never met grabbed my crying son from me and walked away without even introducing themselves. They sat him down screaming and walked away. I brought this up to my family and a description of the person and they told me this was not his usual teacher so we let it go. Over time he never got comfortable going here and cried every day. After COVID reopening he changed classrooms and we were not able to meet his new teacher. Every day he came home with a diaper rash, one day so severe that he was bleeding. We began looking for new child care, and I am so glad we did. In his last week there my husband went to pick him up to find our two year old son standing alone outside, not another person in site. Finally someone came out. He was called that night and assured it was a one time accident that will never happen again. While I appreciate the effort, leaving a two year old out front of a building will a low fence is an accident that can simply never happen. I was once again alarmed when I picked him up (from someone I had never met before) and they just handed him over to me without asking for my name or any identification. We switched day cares next week and the quality of care is night and day. We are in a similar price range and the staff are leaps and bounds more attentive. They FaceTimed me to give me a tour of the facility, his teacher has FaceTimed us to introduce herself to maintain COVID restrictions but to also ensure that we knew the person our child was with. I have been reached out to every time a diaper rash has started to develop, the use the diaper cream I send and it always clears up. My son is excited to go everyday now. I could not be happier that we made the switch. As these are just the things I know about I really worry about when on at this facility. The difference in my child since we have switched is truly astounding."