Frankfort Eye Center

"I had an amazing experience here today! The nurse that took me first was amazing and so kind and the dr was super knowledgeable and empathetic. I feel hopeful that he will be able to figure out a solution to my eye problems. Highly recommend!"

"I've been going here for many years. I don't even live in Frankfort anymore, and this is my preferred ophthalmologist. It takes 45 minutes to drive here from where I live now. I like this place so much that I take all of my kids and my parents. Some days are busier than others, but we never usually have a long wait, and there's usually only a weeks wait to get our glasses in. I definitely recommend going here."

"Great care is what you get here. Caring and knowledgeable staff, Explains everything to you about your eyes and whats going on, and treatment or care, my glasses were perfect, i can now see. They take pride in everything they do there, large waiting room and variety of frames to choose from, They fit good also, they do adjustments as needed also. My Dr was very helpful and im amazed to see again. Without glasses i am legally blind. Thank you for giving my life back Dr. Black."

"I have worked as a nurse in health-care for 30 years. I think I am a good judge of medical services. I have been to Frankfort Eye Center first for a workers comp eye injury and later for exam and contact fitting. I have never had any complaints and always received professional, knowledgeable and caring service. These people care about your eye care. I highly recommend them."

"I'm very disappointed. Before going here, I called and talked to a lady named Pam. She was nice when I talked to her. I explained that I didn't have any emergency situation or anything, but noticed my vision was getting worse in my left eye. I told her that I didn't want to go get it checked out if it would cost hundreds of dollars or something crazy. She took all of my insurance info and afterwards told me that it would only cost me $25 and to rest assured that I wouldn't be charged for anything above that for the eye exam. I went in for my exam and was told that glasses may help but that nothing urgent was going on with my vision and that it just decreases with age. I paid Pam $25 when I left and thought everything was good. About a month later, I receive a $155 bill in the mail. I called and explained what happened. I was referred to Jennifer L who is the billing manager. She completely understood where I was coming from and was apologetic, but ultimately said that they wouldn't write this off because it has already gone through insurance. I told her that this would be like a waiter telling you that a meal is $25 and you pay and then they mail you a bill for another $155 saying ooops, sorry. This has been a horrible experience!"