Hyatt Regency Louisville 320 West Jefferson Street, Louisville, KY 40202

"Hotel was in a great location for traveling with family. It would grace been a decent stay until I found a used condominium on the shower from the guest who stayed there before me. When I brought this to the hotels attention all I got was a thank you for letting us know and the they asked if I cleaned it all up. Won’t be staying here again."

"I was excited about the hotel until I walked in the room to find an unmarked pill on the floor behind the coach that my 2 year old was near ,after further research turns our it was either a anti anxiety medicine our antibiotic, either way there is no reason house keeping shouldn't have seen it I'm just glad I grabbed it before my toddler... to make matters worse I went to the front desk informed them as well as gave them the pill and instead of a apology or asking what they could do to make it up to my family they just said thanks for letting us know and that's it. Totally disappointed in the lack of concern for loose medication in a hotel room that was supposed to be cleaned I'll be contacting the manager in the morning"

"I’ve stayed at this location a few times and always get 2rooms that conjoin and even tho I don’t make it until after midnight they have always been able to accommodate me with what I requested. From the location to the staff this place is amazing. The restaurant is also really good during breakfast. If you’re staying downtown Louisville for any reason this is the hotel you wanna be at. It’s across street from the new derby city gaming on 4th street. Keep up the good work"

"First time guest with Hyatt... I live close to four hours from there. Everything was absolutely amazing! The hotel was CLEAN, very nice, the staff was amazing and greeted me with each passing. The location couldn't have been more perfect for us! We was in town for the weekend to celebrate my birthday at 4th street. Only down fall was when we called the front desk to ask for extra towel's and wash cloth's. We never did get those.. I will most def be a returning guest! I also love the safety for the rooms. No one can use the elevator unless you have a room key to scan! Thanks Hyatt for an awesome experience and great place to stay for my 35th B-Day!"

"Clean rooms and courteous valet and front desk staff. Kids running hallways making noise. Someone should have shut that down immediately. Went on for 45 min. Bar staff was not that friendly. Served $17 drink in warm glass. I don't think the bartenders knew what they were doing. One acted annoyed she had a customer. However, bar hostess was very nice"