Bluegrass Medical Services LLC

"Terrible Company."

"Pretty frustrating to deal with. The gentleman who dropped off the device was very scattered brain. He forgot several items and had to resort to writing down ALL of our personal information (SSN, DOB, etc) on a piece of paper. Which he LOST! We only needed the device for one day, but they have a mandatory two day minimum rental. Paying the bill was also unpleasant. After going back and forth with insurance, we settled on a total due. I paid it four months ago via phone and just received a letter that they submitted me to a debt collector. No warning, no indication that there was anything owed, first time I'm hearing about this. Upon review of my statements, it seems they never processed my payment. Now I have to put together a recounting to prove that I don't owe as much as they say they do (they added $50 to the bill). Worst part is, they are the only supplier in my area. Be wary when you HAVE to use them..."

"These people are worst then mafia. Almost 3 years ago we were told by our childs doctor that we need to rent their equipment. A person delivered the equipment and after use it was picked up and we received the bill which wasn't a lot so we paid it right off. After almost 2 years, we get a bill from them for $55. Their office manager said they just had tax audit and that's what they found, that we owe $55. I said we will not be paying that because whoever does your taxes should be responsible for not being able to do their job right. Well they went ahead and placed us on collections for $200!. Do not deal with this company, they'll ruin you due to their incompetency. I will call IRS and explain why they placed us on Collections since THEY made the mistake...maybe IRS can find few more tax frauds on their company!"

"Great customer service when dropping off equipment, he explained everything we needed to know about our machine and assist with the set up... the only downfall is it cost out of pocket for them to pick up but charge nothing to drop off.... the location has no signs of where they are located.... So I passed it up a few times looking for it...."