Lawrenceburg Urgent Care ( Urgent Care Centers Of KY)

"They have no regard for your privacy, front desk staff are rude and they all stand together with smirk looks on their face, very intimidating. They refused to tell me the office managers name but handed me their personal cell phone with supposedly office manager on the phone?? Christina (office manager) was friendly and came to offer help but unfortunately we left without being seen. We won’t return. They scream “we care more about money than the patient”. Also, my son is highly allergic to dogs and they have an office dog who is in there. My son ended up having respiratory issues by the time we walked out the door and of course, no doctor there will look at him unless we self pay (because insurance hasn’t updated in their system yet)."

"Excellent care … Excellent service… and when you feel bad that is what you want… thanks so much Lawrenceburg Urgent Care… my family and I will be back.."

"I’m sorry but me and my girlfriend went in to try to get looked at because she got hurt on the job and the little blonde girl up front seems so stuck up and don’t want to help at all both of the girls didn’t wanna help at all and was rude as heck you guys need to get better reception because Frankfort urgent care is way better to there patients and treat them nicely if your wanting to go to urgent care I wouldn’t go to this one I’d go to Frankfort simply bc they wouldn’t help us and the kind of staff they have"

"Highly disappointed in the professionalism, cleanliness and speed at this office. The wait was over an hour even though there were only 4 people in the office. The two women at the check in played with their office dog. One told another patron that the animal followed someone around so now this is the office dog. For someone like me who is highly allergic, this made this my first and last visit. Never have I been to a medical office where pets are free to roam. Service animals are always encouraged and I'd not utter a sound over that as they aren't pets and normally aren't in the office long. This is highly irresponsible specifically for others like myself with severe allergies. If id have k now there was a dog in office prior to registering, I'd have left immediately. Once we were finally able to be seen and were called back, we waited about 10 minutes in the exam room to be seen. Once seen, the PA and nurses were quick and offered information and medication so we could be on our way. Picking up the Dr note at the front desk afterwards was painless with the exception of the itch and redness from the exposure to allergens. I normally wouldn't bother with a review for something so small. But you assume going into a health care facility that your health and safety are considered, so others should know about this to protect themselves."

"The worst drs office I have ever been to. Nasty nothing looks like it’s been cleaned the staff doesn’t even care what you have to say they just want to test you for Covid and flu and tell you that your positive took my son in here because it was convenient and close and his pediatrician couldn’t get him in for a few days they said he was positive for flu a and b rsv and Covid even though he had a cough so I take him to the pediatrician 2 days later and they retested him and every bit of it was negative. They also have dogs in the main office with them and me myself thinking of a drs office you think clean and sanitized. Stay away from this one drive the extra 10-12 miles to go to the urgent care in Frankfort I will not be back to this one"