UofL Health – Jewish Hospital

"First and foremost, this hospital was the one. My mother has been taken care of since the second we entered this hospital. From the ER to being admitted, the service provided was phenomenal. The nurses and doctor in the ER were extremely communicative, made sure my mother and our family was informed every step of the way, and even stopped by to chat. This was indicative of the genuineness of the people that were providing the care. They made her laugh and comfortable. After being admitted to the hospital, the nurses, the doctors, they have the same demeanor. Extremely informative, genuine, and have not let my mom go without. Big props to the standard of care they provide. I can’t say enough about these people and this standard of care."

"We've had good experiences with out patient surgery. Everyone is generally nice the decor could use a update really bad. Seems clean. The cafeteria has plenty of choices. Pizza, sandwiches made to order, grab n go, a Grill all sorts of stuff. Prices are a little high."

"I have nothing but praises for Dr Kartha and all the nursing staff from start to finish (sorry too many names to shout out and to remember). The nursing staff was very friendly and considerate. However, one area of improvement is the recovery rooms. If they are all like the room was I was in, tan and gray stripped was very dull not much write about. If they would be more like the office area with the polished wood and golden and red colors thrown in, it would make ones stay a little better."

"On Oct 17th 2023 around 12:30pm or so, we entered Jewish ER after walking out of a Norton's ER for lack of help. Jewish waiting room was full just as Nortons was across the street. I told the gentleman at the desk I though my husband had a stroke. Within minutes he was in a private triage area with three people. Then he was immediately taken back into the ER and and put on a bed in the hall. They didn't have a room in a private area for us but it didn't matter because they were paying attention to him. We knew he was safe there. From the bed in the hall they did blood work, urinalysis, xray, ekg, CT and ordered am MRI, which was all done within hours. He was admited later that day. The MRI proved he had had a mini stroke. We spent the next 3 days at Jewish where the care and staff was exemplary, from the lady who emptied our trash, to the people who took his vitals and every Dr and nurse we saw they were all friendly and attentive. I can't say enough about how organized Jewish was. If this had been more serious or if he had had a second stroke while at Nortons, I am not sure what the outcome would have been. You have to be your own advocate. Trust your instincts."

"This hospital needs a lot of help! The hospital is disgusting and so depressing! Its so dirty. The place needs remodeling bad. The nurses are extremely rude. My Dad had one wonderful nurse from the weekend shift and she kept us informed and stayed on top of things and treated my Dad wonderful! If it wasn’t for her we would have stayed in the dark not knowing anything. My Dad was ordered by the doctor Thursday morning his medication. He did not receive it until Friday night! We were told Thursday when we were leaving that his medication had just arrived from down stairs and assured us that he would get it soon after they finished what they were doing. Nope! He didn’t get it! The next day my mother got to the hospital questioning why he still hadn’t had his medication and they said let me check. My dads door was open and my mom heard them out there whispering about it! Yep you all screwed up! Thankfully the next day was Saturday and he finally got a wonderful nurse that apologized about everything. She got my Mom all the answers she needed from the doctors and even had the doctors come over on a Saturday to speak to my mom. Thank God we finally got him out of there. It is the worst hospital in Louisville that we have dealt with. I wish they would improve since UL took over! They need lots of improvement, its a hot mess there!"