Super 8 by Wyndham Louisville Airport

"I was traveling to Louisville for a conference and it was a sudden decision. I did not have time to book a hotel in advance and after driving for 7 hours, just needed a place to relax for a few hours before the conference started. I found the location convenient and also saw that they offered breakfast so I chose this hotel, checked in after 1 AM in the night. The room was quite shabby with the most of the lamp shades broken or in a bad shape. The carpet had deep stains all over. There was a huge painting on the wall over the headrest and it had come off the hanging screw on one side. I was scared that it might fall over me while I'm asleep. I neither had time nor the energy to select another room. I slept for a few hours, got ready and headed for breakfast only to find very very limited options. All they had were milk and cereals. I made some coffee but there was no sugar /creamer. I informed the staff and waited for about 10 minutes but they were not refilled. I'm glad this was only for a night and did not have to spend much for a terrible experience. I've stayed at budget hotels before but the experience wasn't this bad. I wish I had taken more pictures but just did not have any energy left."

"DO NOT STAY HERE UNLESS YOU WANT TO END UP WITH A **BEDBUG** infestation. The staff was very nice but immediately upon entering our room we seen 6 cockroaches, then when I went to get in the bed a big fat bedbug was just chillin there, we had to leave because ew, and now go spend even more money elsewhere. Just save yourself the time. They make enough money with how packed the parking lot is to rectify these issues that they’re well aware of and choose not to do that."

"If I could do negative stars I would. Wanted to move from a second floor room to a 1st floor room. My room was full of cockroaches and I loss my roommate that I was splitting the expenses with because of it. Room was filthy. Was reimbursed for two nights because I moved to another room but wasn't reimbursed the taxes for the two nights. Almost $30. This place needs to be shut down. Attorney General office should be contacted"

"The mattress was probably along the same comfort as sleeping on the floor. The bath tub looked like a crime scene. The ac/ heater sounded like it had a short in I decided to go ask if they had any rooms that have been recently upgraded so he switched me rooms. Upon initial inspection it appeared better. This one had a more comfortable bed a clean bathroom so I thought I was doing good until I attempted to turn on the AC./ heater which did not work at all it would not even turn on. Luckily it’s only one night. I won’t be back to this location."

"The only reason I give two stars is because the excellence of the staff and continental breakfast. The women at the front desk made sure we were well taken care of and accommodated us as well as they possibly could. They offered a very accessible room for my mother who has a bum leg, waved the $50 security deposit when my bank was undergoing service issues and couldn't make withdrawals, and assured prompt service while being very personable. The room on the other hand was filthy and had a myriad of issues. First off, multiple lamps in the room did not have bulbs in them, and there was no overhead light to make up for that. The room smelled like mildew and wet dog when we first opened the door, which we thankfully had some air freshener to take care of some of it. Portions of the wall were cracked and stained, the toilet seat was smaller than the bowl resulting in an almost comically large gap, water damage and mold brought on by it was all around the shower, the tub and it's walls were excessively filthy to the point where we couldn't stand to bathe with it, the television remote was busted and inoperable with only a piece of tape holding it together, and me and my partner woke up to roaches in the bed with us. I've stayed in my fair share of budget hotels before, being from an impoverished family and dealing with bouts of homelessness, so i usually wouldn't put a place like this under such heavy scrutiny, but the conditions were nearly too much to handle. Thankfully we were only staying for one night as we passed through, otherwise I would have said screw it and walked out to find some place else. Though, we were surprised with how good the breakfast was in the morning, which honestly saved a little bit of our stay. Their selection was small, but namely the fresh waffles and donuts provided were incredible. Overall, I wouldn't recommend this hotel to anyone that can afford anywhere else. The staff were beyond amazing, the breakfast was delicious, but the rooms are what matter most and they are horrible."