Staples 1811 North Dixie Highway, Elizabethtown, KY 42701

"I hate to even give them a 1 star....I had a very large print job I needed to get pricing and time to complete on. I called the store and before I could completely relay my needs to the clerk I was put on hold only to have someone come on line after several minutes to give me a partial price on the order. I tried to explain that I had more than the one flyer/presentation book I needed printed and was told they were extremely busy and that I should come in the store to get pricing. I called back to get the email to the print shop to submit the files online so they could look them over and give me a price only to be told "I'm not sure I can give out our email address" and again that I should come in the store. When I stated I was NOT coming in the store and I could take my business elsewhere I got a "well fine" and was hung up on."

"Service was fast, friendly. In and out. Store pickup no issues. Very easy. Not busy. Very large store and large parking area. Next to restaurants and other businesses. Got the job done."

"Staples delivery guy is very rude I will come in store for my purchases from now on. The delivery van had 30 day tags on it if that helps find out who the guy was. Cursing and all type of mfers"

"TERRIBLE CUSTOMER SERVICE TO POC:: I WISH I COULD RATE 0 STARS!! Went there to ask how much it costs to print. The male employee said “80-something cents” I said 88 cents as I didn’t hear him, he said “80-something”… I left to check prices at Ups, came back and asked if my paper would print, the same employee could not tell me it would, so I asked him to show me where some were so I could purchase. He started to take me until a female employee asked him “where the tray on the printer was”. He then left me and just pointed “it’s down the bubble wrap aisle there’s a lot there.” So I left to help myself. Stayed on the aisle confused for a while as the product was not what I needed… so I searched the whole store myself and never found it, nor did help ever come back. I decided I would just buy my own printer and do it myself. I waited at the printer aisle thinking help would come.. never came. So I walked back up to the print station where 1 female employees sat, 1 checked out a customer, and the one male employee folded boxes. I still stood and waited. When the female finally finished her customer she turned away from me to talk to the other employees.. the male employee told her I was there and she ignored him and continued to talk to them with her back to me until a Caucasian male walked up to her at which she then turned, saw me there, and proceeded to check out the male whom had just walked up. No one ever acknowledged me, so I walked out the store and threw the coupon a fellow customer had given me in the trash. I will NEVER enter this store again. I felt so discriminated against. So unhelpful. Terrible service."

"Owen provided great customer service when he did some personal printing and copying for us. He assisted us in providing a stapler and rubber bands for our finished project as well as a work area. He was prompt and considerate which was greatly appreciated as we put together a financial proposal to build our dream house. Thank you Owen for making things go smoothly for us, just prior to our bank meeting….good job!!"