Primrose School of Upper Kirby

"Our 8 month old has been at primrose for 3 months and I can’t say enough good things about the school. Both my infant and my older son (who goes to a different school) are greeted warmly by all the staff every day. Our infant has been growing quickly and the infant teachers notice things I don’t even notice which is reassuring. The teachers are so kind and good with my son it makes me feel my child is in good hands."

"Our daughter attends this school and she is thriving. Her teachers are wonderful, supportive, and really helped her transition into daycare after a cross-country move. I will always be grateful to the primrose staff for their professional demeanor and kind and loving welcome to our family. We picked Primrose Upper Kirby because of company's reputation for being a higher-end daycare option but there are a few details I think this particular franchise can work on. First, we can't pay our fees via app or online - they have to be paid in person (credit card or by check) - this is fairly inconvenient because I don't always remember to pay while at the school and I have gotten a late fee as a result. Second, food items include canned fruit, obviously pre-frozen food, and Ritz/Graham crackers, which I wish were not offered. I would gladly pay more money to ensure my child is being fed fresh fruit and more nutritious snack options. Given the Primrose reputation, my sense is that this particular franchise cuts corners to save money, which trickles down to the families. Overall, I recommend Primrose UK but do hope the daycare improves some of the above issues. Update: the administrative staff at Primrose UK acknowledged my review and took several steps to address my concerns (although I think they are still working on updating their payment system). I am really grateful for their attention and continue to be happy and super grateful to our baby's teachers for the daily love they show our baby. We still fully recommend primrose UK."

"We love Primrose! Our daughter has so much fun at daycare and has really grown in the past several months. We love that she's getting the chance to interact with other infants and learn from the very sweet instructors — all in a safe and loving environment. The staff is incredibly kind and always happy to help. Plus, the team that runs the administrative side is very communicative and keeps us in the loop with events, holiday schedules, weekly food menus, and plenty more. Overall, we can't say enough good things about our experience here. We have and continue to recommend Primrose to anyone in need of a daycare in the area!"

"The leadership team of Ms Alondra, Ms Gabby and Ms Diamond are outstanding. They know the names of all the children and are incredible hands-on, attentive and communicative. I was one of the moms that really struggled leaving my baby at daycare (still hate leaving her!) but my babies teachers, Ms Leslie, Ms Michelle and Ms Samone are so loving and involved in her growth and development it makes it a bit easier. We are very grateful for Primrose!"

"Our 3-year-old son has been attending preschool at this Primrose location only for a couple of weeks, but we have seen a dramatic difference in his socio-emotional reasoning skills in such a short amount of time. He has significantly improved in his deductive reasoning abilities around how he is feeling and can communicate that with us in confidence. Communication between the staff and parents is great. The teachers and staff are very hard-working and attentive - they are very respectful and will find or have answers to your questions. Very pleased!"