Childcare Network

"I am highly disappointed, upset and concerned. My 6 month child came home with bruises on her back and stomach. There were no incident reports made, and when I spoke to the director about it he called the evening daycare worker that was there (in front of me) She said she did see red marks on her around 1 when she had a blow out. He then told me he would speak to the other workers that were there that day and he would get back to me. He did not contact me within a few hours, so I called him. He then said the same thing that I already knew that he talked to the evening daycare worker and that she saw red marks, but this time he added that they looked like bug bites. He then said he was still looking into it and he would call me back. His manager did give me a call, asked me questions about the situation and how it was being handled… then offered to move to another location. My decision for this was based on how this situation was handled. I waited until 4 pm the next day to get a call back… which was never received so I called for an update. He then told me that none of the daycare workers saw any bruises yesterday. Now, no one offered to view the footage of the day, and this daycare does advertise having cameras in the rooms. They did admit to seeing red marks on my 6 month non mobile daughter around 1, but nothing was said to us about it. The concern for my daughter was not there, and the lack of communication is disappointing. I now have to find a new daycare within a few days because my child will not be returning to any childcare network."

"We really liked this place, all of the teachers our daughter had were friendly and kind. The food menu could have been better, it seemed like a lot of junk food for the younger children. Communication could have also been better, we had a lot of late (or no) responses when reaching out. Ultimately, we felt weird handing our mixed race daughter over to the worker with multiple confederate flag bumper stickers. Each time I had to leave my daughter with her my skin would crawl. We thought of talking to the school about this but we knew at most she would just take the stickers off. Those beliefs she had would still be there."

"We moved our daughter over to this center about a month ago and we love it! I have so many good things I could say about this place, so here goes: The director and assistant director are wonderful people, always there if we need anything. From the beginning they have been easy to talk to and quick to help. They have put together a great team of teachers too! The teachers are truly the best, they treat the children so well. They have so many fun and engaging activities that I know my daughter is having a blast. When I pick my daughter up at the end of the day I watch her through the classroom windows and she's always happy and smiling, which makes me so happy! I don't have to worry about them caring for my child, because I see it when I pick her up. The last thing, and honestly one of the most important things, is how clean the center is. In the morning you can tell everything has been cleaned and ready for the day. I've seen the teachers mopping rooms and wiping down equipment. I walk in at the end of the day and it smells just as clean as it did in the morning. My child hasn't gotten sick once while there, which is huge because she was sick a lot at her other daycare. They take care of the building just as well as they take care of the children, and that matters!"

"I highly recommend this daycare! I am a first time mom and my son has been attending this January 2023 when he was only 3 months and I can’t say enough how this entire staff made the transition for me super easy. They did everything from communicating to sharing photos to help ease me into leaving him with someone new for The first time. My son loves everyone and they treat him like family. He started walking 2 weeks before his birthday thanks to them encouraging him all the time. He never cried with them since day 1 and I’m actually surprised about it. Because of this amazing team, he is great with other people outside of immediate family. Thanks so much CN Family!!"