Coad Toyota Paducah 3941 Mike Smith Drive, Paducah, KY 42001

"In for oil change. Service technician apparently didn’t like my floor mat and said it wasn’t factory so he just threw it in the back floorboard up against the back of my driver seat. Also tried to charge for the oil when my husband supplied it. Big hassle to correct ticket. Husband asked how much for brake pads and they were DOIBLE from what another dealership quoted. Been using them for years but no more. RESPONSE TO REVIEW. No they DID NOT EXPLAIN ANYTHING except how much the break pads were. No conversation about the floor mat! Husband noticed the floor mat was missing when he got home. I was in the car by then and saw it in the back floorboard up against the front seat. Get your story straight."

"Coad of Paducah has one of the friendliest and professional staff of any dealership I have ever experienced. They do an excellent job in the service department, and you can leave knowing your car or truck has been serviced correctly!"

"I recently bought a 24 Camry hybrid and drove 8 hours from Iowa to pick it up. There was no surprises or markups of any kind once I got there and the people were all knowledgeable and welcoming. Would highly recommend the road trip to buy a car from them."

"Nicholas McDowell was the sales consultant we communicated with. When I first reached out, I made it clear that we were only considering a vehicle. He was patient with me, seemingly understood our predicament and answered every question I had no matter how silly they seemed to me. Never once did I feel like he was guilting me into making or purchase or hassling me to make a purchase. When I finally gave him the word that we were officially going to buy a vehicle, I gave him specific financial perimeters we needed and explained the importance of the warranties available to us. He went above and beyond finding exactly the right vehicle for us with everything we needed warranty wise and fitting our finances. We only looked at one car that’s how well he listened and understood. The buying process couldn’t have gone any smoother. We absolutely love our car and definitely will be life long Toyota customers."

"We purchased a new 2023 Toyota Sienna Limited van from Coad Toyota Paducah on August 30, 2023 and it was absolutely the best experience ever regarding buying a vehicle. Great decision. We look forward to years of great service from this group."