Walgreens

"“Lost” my prescription 3 different times in one week. They are now out of stock on my medication. I will be moving all of my families prescriptions to CVS. Employees are extremely rude and accuse you of already picking up your prescription because they can’t find it. If I had already picked it up I wouldn’t wait in line for 30 minutes each visit to be told it’s lost. I wonder how many medications they have “lost!”"

"Called in a prescription here, just to get a partial refill, then told that we can't pick up until 6 days afterwards despite being given a 5 day partial refill. Lady didn't even tell us that it was a partial refill or if we wanted to transfer to a different pharmacy, we ended up having to go inside. Never had worse customer service across the board. At least the checkout lady at the front of the walgreens was nice. Their pharmacy tech need customer service training because we didn't even know what we were supposed to do until we returned inside for instructions. Just send your prescriptions to somewhere else."

"Waited on hold for over 30 minutes to no answer and no answer as to why my wife’s antibiotics aren’t being filled yet. No excuses. I don’t care if you are short staffed. Answer your phones and acknowledge the fact we exist. Poor customer experience, management, employees, and experience"

"INSANELY GREAT AT WHAT THEY DO. This place has got some of the friendliest and most knowledgeable staff of any drug store in town. Always a warm welcome when you walk in the door and a farewell when you leave. The store is always clean and well put together."